Jaqueline Morales Hernandez
Summary
Committed after school coordinator with strengths in educational planning and childhood guidance. Collaborated with teachers and administrators to improve student understanding of material and provide better teaching methods.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Interim After School Coordinator
Black Hills Special Services
02.2023 - 05.2023
- Coordinated learning-focused program to help children build foundational knowledge.
- Backed up staff by assisting with difficult behavioral situations.
- Verified proper sign-in and sign-out procedures according to optimal security protections for children.
- Managed paperwork for childcare operations, employee management and state requirements.
- Built culture-friendly program to help children and parents of diverse backgrounds feel welcome.
- Implemented balanced schedules of age-appropriate learning, rest and play.
- Developed and coordinated after-school programs and activities.
After-School Counselor
Black Hills Special Services
03.2022 - 02.2023
- Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
- Maintained positive relationships with students, faculty, alumni, and administration.
- Coordinated with outside agencies to determine students receive appropriate services and resources.
- Used data to monitor students' progress and recommend solutions for improvement.
Sales Associate
American Eagle Outfitters
10.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sous Chef
Dig Inn
03.2018 - 04.2021
- Acted as head chef when required to maintain continuity of service and quality.
- Planned and directed high-volume food preparation in fast-paced environment.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Mentored kitchen staff to prepare each for demanding roles.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Modernized work processes to reduce guest wait times and boost daily output.
Education
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
New York, NY05.2023
Associate of Arts - Psychology
Bronx Community College of The City University of New York
The Bronx, NY05.2021
Skills
- Microsoft Office
- Attendance Tracking Software
- Organize Professional Development
- Time Management
- Administrative Support
- Critical Thinking
- Teamwork and Collaboration
Certification
CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Interim After School Coordinator
Black Hills Special Services
02.2023 - 05.2023
After-School Counselor
Black Hills Special Services
03.2022 - 02.2023
Sales Associate
American Eagle Outfitters
10.2021 - 02.2022
Sous Chef
Dig Inn
03.2018 - 04.2021
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
Associate of Arts - Psychology
Bronx Community College of The City University of New York
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