Jaqueline Ocegueda
Chicago,IL
Summary
Proven track record in financial management and customer relationship building, notably at Best Chi Pie Inc. Excelled in Quickbooks and invoice processing. Skilled in fostering client trust, adept at multitasking with a focus on efficiency and service excellence.
Overview
10
10
years of professional experience
Work History
Bookkeeper
Best Chi Pie Inc
08.2019 - Current
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
Bank Teller
TCF National Bank
07.2017 - 08.2019
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
Phone Clerk/Server
Best Chi Pie Inc
09.2014 - 07.2017
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Ability to multitask and efficiently handle a high volume of incoming calls.
- Collaborated with team members to ensure seamless service and guest satisfaction.
Education
High School Diploma -
Prosser Career Academy
Chicago, IL06.2016
Some College (No Degree) - Early Childhood Education
Harold Washington
Chicago, ILSkills
- Invoice Processing
- Quickbooks
- Payroll Administration
- Customer Relationship Building
- Data Entry
- Payment Processing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bookkeeper
Best Chi Pie Inc
08.2019 - Current
Bank Teller
TCF National Bank
07.2017 - 08.2019
Phone Clerk/Server
Best Chi Pie Inc
09.2014 - 07.2017
High School Diploma -
Prosser Career Academy
Some College (No Degree) - Early Childhood Education
Harold Washington