Jaqueline Pacheco
Assistant Manager
Manteca,USA
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Jack in the Box
01.2023 - 05.2026
- Energetic quick-service professional with experience in food preparation, POS operation, and team collaboration.
- Known for working efficiently under pressure, ensuring customer satisfaction, and supporting smooth store operations.
- Recruiting, selecting, training, developing, and evaluate restaurant employees.
- Monitors staffing levels to ensure sufficient development and talent; ensures systems for training employees on workstations are fully implemented and adhered to by management and team members.
- Identifies and develops people for management and Team Leader.
- Works with restaurant team to ensure creates a restaurant environment that friendly, fun, clean, and safe.
- Treats all employees with care and respect.
- Motivates and inspires employees to achieve high performance.
- Friendly and dependable team member with a strong work ethic and a passion for delivering excellent customer service in fast-paced environments. Skilled in cash handling, order accuracy, and maintaining a clean, safe workspace. Seeking to contribute to reputation for quality food and exceptional guest experiences.
- Resolved customer inquiries and complaints requiring management-level escalation.
Suave dental office
suave
Modesto, California
01.2022 - 11.2023
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Processed payments and updated accounts to reflect balance changes.
- Scheduled and confirmed appointments and meetings for management team.
- Developed and maintained a filing system for essential documents, improving office organization.
- Updated and recorded customer or client information to maintain accounts.
- Managed company database and ensured the accuracy of contact information.
- Sorted incoming mail and directed to correct personnel each day.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Scheduled and confirmed appointments.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
Boys and Girls Club
Atwater
01.2015 - 01.2017
- Student supervision and safety monitoring.
- Conflict resolution and positive behavior.
- First aid and emergency response procedures.
- Playground rules enforced at all times.
- Team collaboration.
- Monitor for hazards and report.
- Support activities that encourage cooperation and social skills.
- Dedicated and safety-conscious with experience in child supervision and school support roles.
Education
Dental assistant certificate -
Dental assistant institute academy
01.2018
High school diploma -
Buhach Colony Highschool
01.2014
Skills
- Management
- Microsoft office expertise
- Customer relations
- Multitasking and organization
- Team leadership
- Customer service
- Adaptability and flexibility
- Verbal and written communication
- Problem solving
- Communication
- Leadership
Languages
Spanish
Native/ Bilingual
Timeline
Assistant Manager
Jack in the Box
01.2023 - 05.2026
Suave dental office
suave
01.2022 - 11.2023
Boys and Girls Club
01.2015 - 01.2017
Dental assistant certificate -
Dental assistant institute academy
High school diploma -
Buhach Colony Highschool