Ja'Quella Lampkin
Charlotte,NC
Summary
Dynamic Certified Medical Assistant with 15 year extensive experience in Healthcare, excelling in patient care coordination and clinical documentation. , I am a compassionate team player dedicated to enhancing patient experiences and ensuring safety in healthcare settings. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
15
15
years of professional experience
Work History
Certified Medical Assistant
Atrium Healthcare
04.2024 - Current
- Executed patient care tasks and supported healthcare professionals as a certified medical assistant.
- Facilitated patient interactions and assisted in medical procedures as a certified medical assistant.
- Performed clinical and administrative duties as a certified medical assistant.
Certified Medical Assistant
Novant Health, Inc
04.2016 - Current
- Recorded patient histories and filed clinical data to support diagnosis.
- Assisted in diagnostic procedures by operating specialized medical equipment.
- Communicated effectively with patients via phone and written correspondence.
- Performed preliminary physical tests to document accurate patient history summaries.
- Relayed patient messages to physicians regarding concerns and treatment updates.
- Collected and packaged biological specimens for laboratory analysis to aid diagnostics.
- Administered rapid tests for COVID and strep to assist clinical evaluations.
- Educated patients on medications, procedures, and physician instructions.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Collected samples from patients for laboratory testing purposes.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Changed dressings on wounds to prevent infection and check for healing.
Certified Medical Assistant
Arthritis & Osteoporosis Consultants Of The Caroli
07.2017 - 08.2019
- Maintained a clean, orderly and well-stocked environment
- Completed and submitted clinical documentation in accordance with agency guidelines
- Monitored patient stability by checking vital signs and weight
- Provide health and wellness education and advocacy for health care" •Evaluate, design, present, recommend, and disseminate high quality, culturally appropriate health education information and materials"
Patient Service Specialist
McKesson Specialty Health
11.2013 - 03.2016
- Performed in-depth research to answer more complex questions.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
- Registered patients by verifying records to update computer system and patient charts.
- Scheduled patient appointments and procedures.
- Obtained insurance verification and authorization to submit financial clearance of patient accounts.
- Trained new team members on clinic procedures, fostering a welcoming and cohesive work environment.
Certified Medical Assistant
Carolina Asthma & Allergy Center
01.2010 - 11.2013
- Registered patients and scheduled appointments.
- Collected information, verified insurance and collected co-payments for patients each day.
- Submitted diagnosis and procedure codes for insurance companies.
- Collected deductibles, balances and copay from patients.
- Prepared patients’ medical charts and ensured patient filled out paperwork accurately and in full.
Education
Associate of Applied Science - Medical Assisting
King's College
Charlotte, NC12-2010
High School Diploma -
Midwood High
Charlotte, NC06-2007
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Medication administration
- Electronic health records
- Vital sign monitoring
- Sterilization techniques
- Clinical documentation
- Wound care
- Patient assessments
- Payment collection
- Multitasking and organization
- Basic life support
- Team collaboration
- Patient education
- Safety compliance
- Injection administration
- Sample collection procedures
- Healthcare procedures
- Treatment setup
- Customer service
- Vital signs monitoring
- Direct patient care
- EMR / EHR
- Immunization administration
- Medical terminology knowledge
- Reliable team player
- Compassionate
- Patient-focused care
- CPR
- First aid
- Procedure assistance
- Appointment setting
- Patient care coordination
Accomplishments
- Recognized for going above and beyond the call of duty.
Timeline
Certified Medical Assistant
Atrium Healthcare
04.2024 - Current
Certified Medical Assistant
Arthritis & Osteoporosis Consultants Of The Caroli
07.2017 - 08.2019
Certified Medical Assistant
Novant Health, Inc
04.2016 - Current
Patient Service Specialist
McKesson Specialty Health
11.2013 - 03.2016
Certified Medical Assistant
Carolina Asthma & Allergy Center
01.2010 - 11.2013
Associate of Applied Science - Medical Assisting
King's College
High School Diploma -
Midwood High
Similar Profiles
Ariel BentonAriel Benton
Certified Nursing Assistant at Atrium HealthcareCertified Nursing Assistant at Atrium Healthcare
TABATHA DEGREETABATHA DEGREE
Utilization Review Nurse at Atrium HealthcareUtilization Review Nurse at Atrium Healthcare
Carlos ClaringtonCarlos Clarington
Customer Service Tech at Atrium HealthcareCustomer Service Tech at Atrium Healthcare
CHRISTOPHER MATTHEWSCHRISTOPHER MATTHEWS
Patient Connection Concierge at Atrium HealthcarePatient Connection Concierge at Atrium Healthcare
Samantha CottonSamantha Cotton
Manager at Mellow MushroomManager at Mellow Mushroom