Jaquelyn Marshall
Denver,CO
Summary
Strategic Account Executive with proven success increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions.
Overview
9
9
years of professional experience
6
6
Certifications
Work History
Account Executive
ZENDESK
Remote
04.2022 - Current
- Consistent top performer managing the full sales cycle and consistently exceeding quota by effectively cultivating, qualifying, and nurturing predominately new business opportunities through diligent outbound prospecting
- Successfully establish rapport and build trust with a consultative approach while leading personalized customer
- Lead regular employee events, team building, leadership, and community programs, and actively contribute to the strategic development of emerging teams through mentorship, training, and cross-functional collaboration.
Senior Business Development Representative
APPFOLIO, INC.
Remote
08.2021 - 04.2022
- Promoted in 4 months to lead a Texas team, creating, and delivering high-impact training for effective high-volume prospecting
- Expanded territory by targeting larger companies with 500 to 50,000 units, surpassing revenue targets, and improving customer acquisition strategies
- Earned expedited promotion by executing successful marketing campaigns and sourcing qualified leads.
Director of Leasing & Property Management
REV LEASING MANAGEMENT (FKA PM WORKFORCE)
Hybrid
10.2020 - 08.2021
- Led the department with 62 direct reports across Texas, Florida, and Arizona to successfully expand the company's market share
- Engaging with EVP, CEO, and co-founders to diligently conduct Leasing Assessments, and provide detailed progress reports
- Established operations and procedures for more agile and aligned remote collaboration, business development, and effective marketing efforts
- Elevated service quality through effective hiring and talent development practices, implementing timely and accurate data-sharing practices
- Successfully serve as the main point of contact by cultivating value-added partnerships and adequately facilitating meetings with property owners and asset managers within the entire portfolio.
Sales Manager
UDR, INC.
Onsite
11.2019 - 10.2020
- Leading 18 leasing professionals to operate four luxury mid-rise/high-rise multi-family sister communities, established rigorous COVID precautionary procedures to ensure safety.
- Created and presented monthly reports to management on sales performance.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Collaborated with marketing team to create promotional materials for target customers.
- Managed daily operations of sales department, including supervision of staff members.
Multi Site Sr. Leasing Manager of New Development
LINCOLN PROPERTY COMPANY
Dallas, TX
03.2019 - 08.2019
- Conducted market research to identify potential tenants and rental rates.
- Ensured compliance with all state and local laws regarding fair housing practices.
- Advised owners on how best to maximize their return on investment from rental properties.
- Organized promotional activities such as open houses or special events to attract new renters.
- Increased occupancy through dynamic marketing initiatives.
Regional Leasing and Marketing Manager
ODEN HUGHES LLC
Austin, TX
08.2017 - 03.2019
- Developed and implemented effective strategies to increase leasing volume and occupancy rates.
- Created promotional materials, such as flyers and brochures, for marketing campaigns.
- Conducted market research and analysis to identify potential tenants.
- Developed relationships with local real estate agents to promote rental units.
- Analyzed financial data related to leasing operations such as budgeting, cash flow management.
- Generated reports detailing monthly performance metrics related to leasing operations.
- Recruited qualified personnel for sales and marketing roles within the organization.
Lead Marketing and PR Associate
iROCK ENTERTAINMENT
Sydney, NSW Australia
04.2015 - 07.2016
- Assisted in the development of press releases, media advisories and other communications materials.
- Developed relationships with local media outlets and secured coverage for clients.
- Compiled contact lists for targeted media campaigns.
- Organized press events such as conferences, product launches and interviews.
- Assisted in developing promotional materials such as brochures, flyers, posters.
- Provided support in the implementation of social media campaigns across multiple channels including Facebook, Twitter and YouTube.
- Coordinated with designers to ensure that all materials were consistent with brand standards.
- Managed the production of marketing material including writing copy for advertisements or website content.
Education
Business Marketing -
Austin Community College
Skills
- Full Cycle Sales Management
- Sales Forecasting
- Deal Closure & Quota Attainment
- Procurement Process
- Consultative Selling
- Cold Calling
- Account & Territory Management
- Lead Qualification & Generation
- Negotiation & Presentation
- Relationship building and management
- LinkedIn Sales Navigator
- Team Building & Leadership
Certification
- Bronze Level Sales Professional Certification, Sandler Sales Training
- Successful Negotiation: Essential Strategies and Skills, University of Michigan
- Texas Real Estate License (in progress)
- National Apartment Leasing Professional (NALP) Certificate, National Apartment Association
Awards & Accomplishments
- Finished Top 5% FY23 10% of AMER SMB New Business Sales FY22 - Zendesk
- Regional Community and Culture Lead - Zendesk (Nominated by Leadership)
- Awarded "Rising Star" Amongst AMER SMB New Business Segment
- Top Leaser - UDR, Southern/Eastern Regions (Texas, Colorado, Florida, and Tennessee)
- President's Club - UDR
- Century Club - Lincoln Property Management
- Leasing Professional of the Year 2018 - Nominated by Leadership, Austin Apartment Association
References
- "Jaquelyn is a pure professional. She is always a pleasure working with whether it's a coaching session or strategizing deals. Her ability to understand her customer, dig deep into their pain points, and lead them to the proper outcome that best fits their needs and satisfies the company's needs is pure brilliance. It is refreshing to work with someone that understands the job and pushes themselves to be better every day. Jaquelyn is a star with a very bright future ahead of her!" - Julius K.P., Sr. Sales Leader
- "Jaquelyn is one of our best and brightest running new business deals. She's constantly recognized for 1) running a clean sales process 2) being customer-obsessed 3) always helping teammates. Whether that means taking an extra call for customers to help diagnose questions, pilot new tools, and processes before broader team adoption, or just crushing quota, Jaquelyn is a true asset. It's always a pleasure to work on the same team and learn from her!" - Andrew L., Zendesk Solutions Consultant
Languages
English
Native/ Bilingual
German
Limited
Timeline
Account Executive
ZENDESK
04.2022 - Current
Senior Business Development Representative
APPFOLIO, INC.
08.2021 - 04.2022
Director of Leasing & Property Management
REV LEASING MANAGEMENT (FKA PM WORKFORCE)
10.2020 - 08.2021
Sales Manager
UDR, INC.
11.2019 - 10.2020
Multi Site Sr. Leasing Manager of New Development
LINCOLN PROPERTY COMPANY
03.2019 - 08.2019
Regional Leasing and Marketing Manager
ODEN HUGHES LLC
08.2017 - 03.2019
Lead Marketing and PR Associate
iROCK ENTERTAINMENT
04.2015 - 07.2016
Business Marketing -
Austin Community College