Yvonne Maya Ragland
West Hills,CA
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
5
5
years of professional experience
Work History
Strategic Sales Account Manager
Sangoma Technologies
05.2022 - 11.2023
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Account Executive
Spectrum Business
08.2020 - 05.2021
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Negotiated prices, terms of sales and service agreements.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Leveraged CRM to collect, organize and manage sales data and customer information.
- Serviced accounts and proposed new products and services to maximize revenue.
Commercial Account Executive
CenturyLink
06.2018 - 05.2020
- Managed accounts to retain existing relationships and grow share of business.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
Bachelor of Arts - Business Administration
Towson University
Baltimore, MDSkills
- Full Cycle Sales Management
- Benchmark and Measure Performance
- Strategic Planning Skills
- Prospect Networking Opportunities
- Creative Problem Solving and Resolution
- Team collaboration
- CRM Proficiency
- Contract Negotiation
- Industry Expertise
Accomplishments
President's Club Honoree
Timeline
Strategic Sales Account Manager
Sangoma Technologies
05.2022 - 11.2023
Account Executive
Spectrum Business
08.2020 - 05.2021
Commercial Account Executive
CenturyLink
06.2018 - 05.2020
Bachelor of Arts - Business Administration
Towson University
Similar Profiles
Sergio LoberaSergio Lobera
Support Engineer at Sangoma TechnologiesSupport Engineer at Sangoma Technologies
Raul VeraRaul Vera
EVP, Software Engineering at Sangoma Technologies, IncEVP, Software Engineering at Sangoma Technologies, Inc
Salma Baligh-TorossianSalma Baligh-Torossian
Senior Account Manager at SangomaSenior Account Manager at Sangoma