Human Resources Generalist with experience in employee relations, confidential investigations, and policy interpretation. Skilled in resolving sensitive workplace issues, supporting compliant HR operations, and maintaining strong communication between employees and leadership.
Work History
Human Resources Generalist
3 Years
Southeast Alaska Regional Health Consortium | 10.2023 - Current
Addressed employee relations inquiries by documenting concerns and facilitating resolutions with HR leadership.
Guided managers through policy interpretation, employment procedures, and compliance requirements.
Maintained personnel files and HR documentation to support audits, reporting, and regulatory readiness.
Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
Conducted confidential investigations of discrimination, harassment and workplace violence.
Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
Met with staff to resolve difficult situations related to performance and conflict management.
Human Resources Coordinator
2 Years 9 Months
Southeast Alaska Regional Health Consortium | 01.2021 - 10.2023
Maintained accurate employee records, supporting HRIS data integrity and confidential file management.
Collaborated with managers to track compliance training and onboarding requirements.
Reviewed human resources paperwork for accuracy and completeness.
Established solid relationships between departments by providing well-rounded support across various teams.
Verified candidate education, experience, certificates, and licensure to determine if they meet minimum qualifications as defined in the job profile and are suitable for hire.
Tracks name-based background checks, drug testing and employee health requirements prior to candidate’s scheduled start date and regularly communicate status with candidates and hiring teams.
Communicates professionally and maintains a high level of confidentiality at all times, both internally and externally.
Provides support to assigned HR functions with various electronic systems for reporting and policy management.
Performs Portal system support in collaboration with the HRIS and Learning and Development Managers.
Communications Dispatcher
7 Years 2 Months
Southeast Alaska Regional Health Consortium | 11.2013 - 01.2021
Dispatched emergency and routine calls using radio, telephone, and computer-aided dispatch systems.
Monitored radio traffic and relayed critical information to field personnel and care teams.
Prioritized requests for medical transport, clinical support, and urgent response coordination.
Knowledge of codes and disaster drills with the capability to direct staff in the duties of, code, or drill.
Provide orientation for new employees in the department on manuals and procedures including required procedures and practices of the department and consortium.
After hours and on-call weekends perform back-up to include by not limited to: Patient Access (registering, admitting or discharging patients), Patient/Staff travel, and short term housing ( checking guest in and out, arranging travel, notifying visitors of relevant policies.)
Paging Medical staff, announcing codes, and operating alarm systems.
Education
Bachelor of Science - Psychology
Southern Illinois University, Edwardsville | Edwardsville, IL | 08-2013