Jared Calkins
Kalamazoo,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2027
2027
years of professional experience
Work History
Account Manager, Inside Sales
Best Way Disposal
06.2025 - Current
- Managed client accounts, ensuring timely communication and resolution of inquiries.
- Developed sales proposals based on customer needs.
- Reached out to potential new customers to increase sales.
- Spear headed SEO project research to increase customer growth.
- Used SEO to change the website that was in dire need of a an overhaul.
Retail Operations Manager
Ashley Furniture Homestore
04.2023 - 06.2025
- Managed staff training and performance monitoring to promote high levels of productivity.
- Orchestrated rollout of policies and procedures, effectively contributing to management team.
- Monitored various logistic processes, including shipments, inventory and purchasing to alleviate discrepancies in workflows.
- Compiled information on damaged inventory and reported it to appropriate senior leaders for quick remediation.
- Studied sales figures to determine quantity of products and brands needed to supply store.
- Taught employees how to optimize space for special events such as discount sales.
Retail Sales Lead
Ashley Furniture Homestore
08.2022 - 04.2023
- Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
- Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Connected with customers to provide assistance and collect feedback to optimize operations.
Administration Assistant
Ashley
04.2020 - 08.2022
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Checked stock to determine inventory levels and maintain office supply products.
- Processed incoming mail and packages and placed envelopes in bins for employees.
- I was offered a promotion to the Admin Lead but declined it because it would interfere with schooling
- I was voted employee of the year by my co-workers and am happy to have helped grow the store to where it is today.
- Processed financial documents, contracts, expense reports and invoices.
Crew Member
Meijer Bakery
12.2019 - 04.2020
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Took orders from patrons and input selections into store computer system.
- Assisted management with inventory control and stock ordering.
Student Ambassador
Community College
- At Muskegon, which includes helping students with registering, applying, financial aid, loans, and tours
- I assisted with orientation and worked for the admissions office
- I was picked to represent the student body as acting student president due to my understanding of the school and the skills and knowledge that would benefit the committees I was on.
Education
Bachelor of Science - GIS and Data Science
Western Michigan University
Kalamazoo06-2023
Associate of Science - General Studies
Muskegon Community College
Muskegon06-2019
Skills
- Customer Service Management
- Training Management
- Finance and Accounting Oversight
- Department Oversight
- Process Improvements
- Sales Promotion
- Team Leadership
- Assignment Delegation
- Administrative Management
- Budget Control
- Resource Allocation
- Financial Statement Review
- Shrink Reduction
- Staff Development
- SEO and marketing
Timeline
Account Manager, Inside Sales
Best Way Disposal
06.2025 - Current
Retail Operations Manager
Ashley Furniture Homestore
04.2023 - 06.2025
Retail Sales Lead
Ashley Furniture Homestore
08.2022 - 04.2023
Administration Assistant
Ashley
04.2020 - 08.2022
Crew Member
Meijer Bakery
12.2019 - 04.2020
Associate of Science - General Studies
Muskegon Community College
Student Ambassador
Community College
Bachelor of Science - GIS and Data Science
Western Michigan University