Jared Godfrey
Federal American Grill
Houston,TX
10
years of professional experience
Highly motivated employee with a drive to ensure satisfied guests every time. Dynamic hospitality professional skilled in inventory management and performance improvement. Successfully trained staff and managed schedules, ensuring operational efficiency and high guest satisfaction. Committed to fostering a collaborative team environment that drives sales and enhances customer experiences.
Work History
Server/Bartender/Manager
10 Years 1 Month- Managed table assignments and ensured timely food delivery to enhance guest satisfaction.
- Delivered exceptional customer service in fast-paced dining environment.
- Trained new staff on menu offerings and service techniques to improve team efficiency.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Built and managed schedules for front and back of house on a weekly basis; balancing pto, schedule requests and shift changes throughout the week.
- Managed inventory and ordering according to budgets, projected sales and large events from week to week.
- Resolved customer complaints effectively, ensuring repeat business and positive reviews.
- Maintained cleanliness and organization of dining area to create a welcoming atmosphere.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Completed interviews and hired and onboarded new staff and enforced standards.
Education
High School Diploma
- Extracurricular Activities: Speech and Debate all four years. Competed in the State Tournament for Public Forum and Cross Examination. Competed in various tournaments earning awards for Public Forum, Cross Examination and Lincon Douglas Debate.
No Degree - Mechanical Engineering
Skills
Customer service excellence
Hospitality expertise
Guest engagement
Guest interaction
Sales expertise
Quick learning
Client relations
Cash handling
Inventory management
Banquet management
Operational efficiency
Training servers
Performance enhancement
Team collaboration
Event planning
Strong work ethic
Customer service
Timeline
Server/Bartender/Manager
Federal American Grill
07.2016 - CurrentRead More
Cypress Falls High School
High School Diploma
Read More
Colorado School of Mines
No Degree from Mechanical Engineering
Read More