Summary
Overview
Work History
Education
Skills
Timeline
Generic

JARED HARTLEY

Patchogue

Summary

Detail-oriented professional with experience in customer service and warehouse operations. Skilled in active listening and team collaboration, successfully addressing customer complaints and improving appointment management. Committed to delivering exceptional service and fostering positive client relationships.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

631 Auto & Collision
Lindenhurst
03.2021 - Current
  • Assisted customers with inquiries and resolved issues effectively.
  • Managed appointment scheduling for vehicle repairs and services.
  • Handled customer complaints with empathy and professionalism.
  • Delivered car parts, sold auction cars.
  • Operated a forklift, tow truck hookups.

Warehouse Associate

VELUX
Ronkonkoma
01.2019 - 03.2021
  • Operated forklifts to move materials throughout the warehouse.
  • Loaded and unloaded trucks to facilitate efficient shipping operations.
  • Followed safety protocols to maintain a secure work environment.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Received deliveries, scanned packages, and updated orders in internal database.
  • Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.

Call Center Representative

New Vitality
Edgewood
12.2017 - 01.2019
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Winner of multiple sales contests.
  • Pitched sales.
  • Computing programming.

Education

Diploma - Computer Technician Networking Specialist

Hunter Business School
Medford, NY
09.2018

High School Diploma -

Patchogue - Medford High School
Medford, NY
06.2012

Skills

  • Effective communication
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Active listening
  • Decision making
  • Typing proficiency
  • Empathy and patience
  • Time management
  • Organization
  • Multi-task

Timeline

Customer Service Representative

631 Auto & Collision
03.2021 - Current

Warehouse Associate

VELUX
01.2019 - 03.2021

Call Center Representative

New Vitality
12.2017 - 01.2019

Diploma - Computer Technician Networking Specialist

Hunter Business School

High School Diploma -

Patchogue - Medford High School

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