Jared LaBounty
Saint Paul,Minnesota
Summary
Customer-centered Library Assistant successful at working with different personalities and thrives on delivering top notch service. Knowledgeable in library products and payment processing. Offers successful career history comprising more than 20 years.
Overview
25
25
years of professional experience
Work History
Library Assistant 3
Minitex
12.2001 - Current
- Provided customer service to libraries regarding access to and delivery of library products and services.
- Ensured timely access to resources by efficiently processing incoming books, periodicals, and multimedia items.
- Streamlined library operations by assisting in accurate fulfillment of requested items.
- Strengthened relationships with local libraries by promoting library programs and resources.
- Prepare library materials for shipment with our internal delivery unit.
- Managed many projects to completion with colleagues.
Accounts Manager
Hopf & Hopf Printing
01.1999 - 10.2001
- Boosted client satisfaction by effectively managing accounts and addressing concerns promptly.
- Strengthened relationships with key clients, leading to increased repeat business.
- Negotiated favorable payment terms with suppliers, reducing costs and improving profit margins.
- Implemented efficient billing procedures to reduce outstanding receivables and improve cash flow.
Education
Bachelor of Arts - English
Minnesota State University - Mankato
Mankato, MNSkills
- Library Services
- Customer Relationship Management
- Written and Oral Communication
- Database Management
- Customer service
- Attention to Detail
- Inter-Library Loans
Timeline
Library Assistant 3
Minitex
12.2001 - Current
Accounts Manager
Hopf & Hopf Printing
01.1999 - 10.2001
Bachelor of Arts - English
Minnesota State University - Mankato