Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jared Maynard

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Advanced Auto Parts
03.2023 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Cook

Giovannis Pizza Restaurant
08.2022 - 03.2023
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.

Handy Person

Self-employed
01.2022 - 08.2022
  • Boosted client retention rate by providing high-quality repairs and excellent customer service.
  • Enhanced customer satisfaction by promptly addressing and resolving maintenance issues.
  • Reduced repair costs for clients by employing efficient troubleshooting techniques.

Covid Shutdown

Unemployed
03.2020 - 01.2022

Education

High School Diploma -

Wayne High School
Wayne, WV
05.2004

Skills

  • Consultative Sales
  • Paperwork Processing
  • Call Management
  • Information Security
  • Forklift Operation
  • Shipping and Receiving
  • Pallet Jacks
  • Materials Handling and Transport

Timeline

Customer Service Representative

Advanced Auto Parts
03.2023 - Current

Cook

Giovannis Pizza Restaurant
08.2022 - 03.2023

Handy Person

Self-employed
01.2022 - 08.2022

Covid Shutdown

Unemployed
03.2020 - 01.2022

High School Diploma -

Wayne High School
Jared Maynard