Jared Mistick
Lower Burrell
Summary
Dynamic automotive professional with extensive experience at Wright Nissan, excelling in inventory management and client interaction. Proven track record in enhancing service quality and optimizing workflow, ensuring timely order fulfillment. Dependable team player skilled in automotive repair and effective scheduling, committed to delivering exceptional customer satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Internal Advisor
Wright Nissan
07.2022 - 09.2025
- Open repair orders for cars taken in on trade or purchased at auction
- Communicate with technician on repairs needed for used car and certified pre-owned vehicles
- Send detailed estimate for repairs to management for approval
- Work with parts department to ensure proper parts ordering
- Sublet vehicles to other dealerships or body shop
- Utilized dealership management systems to track orders, streamline processes, and maintain accurate records.
- Collaborated with technicians to provide necessary parts for vehicle repairs, improving turnaround time.
Parts Specialist
Wright Nissan
07.2022 - 04.2023
- Maintained accurate inventory records using dealership management system.
- Collaborated with service department to ensure timely parts availability for repairs.
- Processed incoming shipments and organized parts inventory efficiently.
Service Advisor
Wright Nissan
07.2020 - 07.2022
- Provided exceptional customer service by addressing inquiries and resolving concerns efficiently.
- Collaborated with technicians to communicate service recommendations and ensure customer satisfaction.
- Managed appointment scheduling, optimizing workflow and minimizing wait times for customers.
- Assisted customers in understanding service options, enhancing their experience and trust in the dealership.
Automotive Technician
Midas Muffler
09.2018 - 07.2020
- Diagnosed and repaired automotive systems using diagnostic tools and equipment.
- Performed routine maintenance tasks, including oil changes and tire rotations, ensuring vehicle safety.
- Collaborated with team members to troubleshoot complex mechanical issues effectively.
- Assisted in training new technicians on safety protocols and service procedures.
Assistant Manager
Monro Muffler Brake & Service
04.2008 - 09.2018
- Assisted in daily operations to ensure efficient workflow and customer satisfaction.
- Supported staff training initiatives to enhance team performance and service quality.
- Collaborated with management on inventory control processes to optimize stock levels.
- Implemented scheduling adjustments to improve resource allocation.
Kitchen Manager
The Frosted Mug
10.2016 - 07.2017
- Supervised daily kitchen operations to ensure compliance with food safety standards.
- Trained and mentored kitchen staff on best practices and menu preparation techniques.
- Streamlined inventory management processes to reduce food waste and optimize supply usage.
- Developed and implemented efficient scheduling systems to enhance team productivity during peak hours.
Education
No Degree - Automotive
Rosedale Technical
Crafton, PAHigh School Diploma -
Fox Chapel High-school
Fox Chapel, PASkills
- Client interaction
- Automotive repair
- Inventory management
- Scheduling
- Shop management
- Dependable
Accomplishments
- Two time Nissan award of excellence recipient
- Nissan master service advisor
Certification
- Former ASE certified master technician
- Former PA state inspection technician
- Former PA emissions technician
Timeline
Internal Advisor
Wright Nissan
07.2022 - 09.2025
Parts Specialist
Wright Nissan
07.2022 - 04.2023
Service Advisor
Wright Nissan
07.2020 - 07.2022
Automotive Technician
Midas Muffler
09.2018 - 07.2020
Kitchen Manager
The Frosted Mug
10.2016 - 07.2017
Assistant Manager
Monro Muffler Brake & Service
04.2008 - 09.2018
No Degree - Automotive
Rosedale Technical
High School Diploma -
Fox Chapel High-school