Jared O'Brien
Palm City,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Line Cook/Customer Service Representative
Duffys Sports Grill
2022.10 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Expo Line Cook
Mulligans Beach House Bar & Grill
2021.08 - 2022.08
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Plated and presented all dishes to match established restaurant standards.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked food temperature regularly to verify proper cooking and safety.
Bagger
Publix Grocery Store
2020.08 - 2021.06
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
Education
High School Diploma -
Jensen Beach High School
Jensen Beach, FL05.2023
Skills
- Stocking and Replenishing
- Active Listening
- Staff Training
- Managing Multiple Tasks
- Critical Thinking
Timeline
Line Cook/Customer Service Representative
Duffys Sports Grill
2022.10 - Current
Expo Line Cook
Mulligans Beach House Bar & Grill
2021.08 - 2022.08
Bagger
Publix Grocery Store
2020.08 - 2021.06
High School Diploma -
Jensen Beach High School
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