Jared Peterson
Office Manager
Ann Arbor,MI
Summary
Dynamic Office Manager with a proven track record at The First Congregational Church of Ann Arbor, excelling in customer service and office administration. Expert in managing vendor relationships and optimizing scheduling, resulting in enhanced operational efficiency. Adept at maintaining confidentiality and fostering effective communication across teams.
Overview
9
9
years of professional experience
Work History
Office Manager
The First Congregational Church of Ann Arbor
Ann Arbor, Michigan
10.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Oversaw office inventory activities by ordering, requisitions, stocking, and shipment receiving.
Zoom Technician
Ann Arbor Township
Ann Arbor, MI
02.2023 - Current
- Managed and supported virtual meetings using Zoom, ensuring smooth audio/video performance
- Troubleshot connectivity, audio, and screen-sharing issues in real time
- Configured meeting settings including breakout rooms, polls, and security controls
- Provided technical support to hosts and participants before and during sessions
- Maintained meeting documentation and user guides for recurring events
Snow Shoveler
Shovel and Blade LLC
11.2022 - Current
- Coordinated schedules with clients to ensure promptness and convenience, fostering positive relationships with customers.
- Educated clients on best practices for maintaining safe walkways during winter months, establishing credibility as an expert in the field.
- Adhered to all safety regulations while performing tasks to reduce risks of accidents or injuries both onsite and offsite locations.
- Collaborated with team members to efficiently clear large areas of snow in a timely manner.
Lawn Maintenance Laborer
Shovel and Blade LLC
11.2022 - Current
- Maintained grounds by trimming, weeding, and general clean-up.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
- Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
Media Specialist
The First Congregational Church of Ann Arbor
03.2020 - Current
- Streamlined operational processes and workflow to increase efficiency of team performance and resource allocation.
- Developed email marketing campaigns that resulted in higher open rates and click-throughs, ultimately leading to increased sales conversions.
- Created visually engaging multimedia content such as videos, infographics, and interactive presentations for use across digital platforms.
Custodian
The First Congregational Church of Ann Arbor
09.2017 - Current
- Checked in and stocked inventory throughout the facility.
- Cleaned equipment and machinery to maintain them in optimum working condition.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Maintained a well-organized supply closet for easy access to necessary tools.
Education
Bachelor of Arts - Political Science
Wayne State University
Detroit, MI 05.2001 -
Skills
Customer service
Administrative support
Data entry
Office management
Organizational skills
Office administration
Staff management
Scheduling and calendar management
Customer relations
Document management
Scheduling
Scheduling coordination
Timeline
Office Manager
The First Congregational Church of Ann Arbor
10.2023 - Current
Zoom Technician
Ann Arbor Township
02.2023 - Current
Snow Shoveler
Shovel and Blade LLC
11.2022 - Current
Lawn Maintenance Laborer
Shovel and Blade LLC
11.2022 - Current
Media Specialist
The First Congregational Church of Ann Arbor
03.2020 - Current
Custodian
The First Congregational Church of Ann Arbor
09.2017 - Current
Bachelor of Arts - Political Science
Wayne State University
05.2001 -