Jared Romo- Ojeda
Fair Oaks,CA
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers. Self-motivated with a pleasant personality.
Overview
1
1
year of professional experience
Work History
Front Desk Representative
A1 Tires
Sacramento, CA
01.2024 - Current
- I handled cash transactions accurately according to established policies and procedures.
- Greeted customers in a friendly and courteous manner.
- Answered incoming calls, directed callers to appropriate personnel, and took messages as needed.
- Performed general administrative duties such as filing documents, typing correspondence, and managing inventory levels.
- Responded to customer feedback or complaints promptly.
- Informed customers about payment methods accepted by the organization.
- Cooperated with other departments to ensure smooth workflow throughout the office.
- Participated in team training sessions on topics such as customer service standards.
- Organized front desk operations including scheduling appointments and managing calendars.
- Straightened up the waiting room to maintain a neat and organized space.
Education
High School Diploma -
School of Engineering and Sciences
Sacramento, CA05-2026
Skills
- Supply Stocking
- Greeting guests
- Multi-Line Phone Systems
- Guest Relations
- Effective Planning
- Listening Skills
- Cash Handling
- Problem-solving skills
- Safety and security procedures
- Credit and cash payments
- Transaction Processing
- Conflict and issue documentation
- Microsoft Office
- Oral and written communications
- Clerical duties
- Mail and packages
- Inventory Oversight
- Customer Service
- Sales expertise
- Front Office Support
- Time Management
- Word Processing
Affiliations
- Practice piano lessons 1- 2 times per week
- Volunteering
- Sports
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Front Desk Representative
A1 Tires
01.2024 - Current
High School Diploma -
School of Engineering and Sciences
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