Jared Sosa
CLIFTON,CO
Summary
Competent Attendant with experience in various customer service roles. Skilled in maintaining cleanliness, ensuring safety protocols, and assisting customers with different needs. Strengths include strong communication skills, adaptability, and ability to work efficiently under pressure. At previous position, improved overall customer satisfaction through proactive assistance and prompt response to inquiries.
Overview
22
22
years of professional experience
Work History
Attendant
Holiday Cleaners
Grand Junction, CO
06.2016 - Current
- Provided occasional support in delivering dry cleaning and driving a light commercial delivery van.
- Responded promptly to customer inquiries regarding services offered or product availability.
- Managed day-to-day laundry service activities.
- Used machine markers to receive and mark articles for laundry or dry cleaning with identifying information.
- Maintained effective communication with laundry and dry-cleaning staff to ensure prompt item processing.
- Conducted routine upkeep and provided support for laundry equipment repairs.
- Followed safety regulations while operating machinery.
- Maintained a track record of delivering excellent customer service consistently.
- Operated washing machines, dryers, extractors, and other laundry equipment.
- Kept work area neat, clean and organized at all times.
Teller
Grand Valley Bank
Grand Junction, CO
06.2013 - 05.2016
- Balanced teller drawers regularly throughout the day according to established procedures.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Processed deposits, withdrawals, wire transfers, loan payments and other transactions with accuracy and efficiency.
- Developed strong relationships with customers to ensure repeat business.
- Assigned monthly cash drawer audits; assisted with vault balancing.
Personal Banker
Wells Fargo
Santa Rosa, CA
07.2002 - 05.2012
- Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
- Approached prospective clients through emails and cold calling to consistently meet sales targets.
- Advised customers on various financial products available from the bank.
- Maintained accurate records of all transactions conducted throughout the day.
- Successfully increased sales by recommending and selling diverse banking solutions such as credit cards, loans, investments, and insurance products.
- Expanded customer relationships by maintaining regular follow-up processes and rapport.
- Analyzed customer credit data and other financial information to identify solutions that aligned with customer needs.
- Trained and supported tellers and managers in sales and customer service.
Education
High School Diploma -
Pacific Coast High School
Orange, CA05-2002
Skills
- Safety awareness
- Measuring and Cutting
- Heavy Lifting
- Physical Stamina
- Attention to Detail
- Cultural Sensitivity
- Client Relations
- Excellent communicator
Accomplishments
- Top Customer Service and Sales Awards
- Employee Excellence Awards
- Service Excellence Champion (received for 10 consecutive perfect customer surveys)
Affiliations
- I have also worked for various construction contractors on a part-time basis. I've gained experience in: tile setting, carpet installation, dirt excavation and laying concrete.
- I enjoy hiking, backpacking and taking in the views
- I like coin collecting and the challenge of identifying rare coins
References
References available upon request.
Timeline
Attendant
Holiday Cleaners
06.2016 - Current
Teller
Grand Valley Bank
06.2013 - 05.2016
Personal Banker
Wells Fargo
07.2002 - 05.2012
High School Diploma -
Pacific Coast High School