Jared Wallace
Durham,NC
Summary
Offering dependable and attentive approach, eager to learn and develop within security environment. Brings understanding of safety protocols and emergency response procedures, with skills in active surveillance and risk management. Ready to use and develop these skills in security supervisor role.
Overview
7
7
years of professional experience
Work History
Security Officer
Andy Frain Security
12.2024 - Current
- Monitored security systems, identifying vulnerabilities and enhancing overall system integrity.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Examined doors, windows and gates to verify security.
- Monitored CCTV cameras and alarm systems for security breaches.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Security Officer
GRL
09.2024 - 12.2024
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Independent Insurance Broker
Black Swan Insurance Group
12.2023 - 04.2024
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Utilized strong negotiation skills to secure favorable pricing structures for both individual policies and group plans offered through employer-sponsored programs.
- Implemented efficient organizational systems for tracking leads, sales data, and commissions earned from new policies sold.
Fuel Clerk
Harris Teeter
01.2022 - 03.2022
- Resolved customer complaints professionally, maintaining high levels of customer satisfaction.
- Maintained detailed knowledge about different types of fuels offered at the station, enabling informed recommendations based on specific customer needs or preferences.
- Educated customers on available services such as car washes or tire inflation stations, promoting additional business offerings.
- Increased productivity by multitasking between cashier duties and attending to customers at the fuel pumps.
Independent Business Salesman
Kirby
10.2021 - 01.2022
- Resolved customer inquiries and concerns, fostering trust and satisfaction.
- Facilitated product demonstrations to showcase features and benefits.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Upheld high standards of customer service by promoting and upselling new products and services.
Cashier, Preventative Maintenance
Chuck E. Cheese
09.2020 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
McDonald's
06.2018 - 09.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
No Degree - Cyber Security
Durham Technical Community College
Durham, NC12-2025
No Degree - Business Administration, Finance
East Carolina University College of Business
Greenville, NC10.2023
High School Diploma -
J.D. Clement Early College High School
Durham, NC05.2022
Skills
- Microsoft Excel
- Microsoft PowerPoint
- Google Docs
- Life Insurance License
- Report writing
- Security guard license
- CCTV surveillance
- Customer service
Timeline
Security Officer
Andy Frain Security
12.2024 - Current
Security Officer
GRL
09.2024 - 12.2024
Independent Insurance Broker
Black Swan Insurance Group
12.2023 - 04.2024
Fuel Clerk
Harris Teeter
01.2022 - 03.2022
Independent Business Salesman
Kirby
10.2021 - 01.2022
Cashier, Preventative Maintenance
Chuck E. Cheese
09.2020 - 10.2021
Cashier
McDonald's
06.2018 - 09.2018
No Degree - Cyber Security
Durham Technical Community College
No Degree - Business Administration, Finance
East Carolina University College of Business
High School Diploma -
J.D. Clement Early College High School
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