Dynamic telecom professional with extensive experience at Verizon, excelling in troubleshooting TDM and VOIP networks. Proven ability in remote circuit testing and conflict resolution, enhancing operational efficiency. Recognized for strong communication skills and a proactive approach to problem-solving, consistently delivering exceptional service in high-pressure environments.
Maintenance Technician. I help maintain the voice TDM and VOIP networks. We troubleshoot call processing issues, circuit troubles, and identify any network issues.
Maintenance Technician. I help maintain the voice TDM and VOIP networks. We troubleshoot call processing issues, circuit troubles, and identify any network issues.
Turned up customer long distance switch circuits and private line DS0, DS1, and DS3 circuits.