Jarelly Gonzalez
Hernando,MS
Summary
I possess experience in leadership and administrative duties. Committed to helping residents grow and feel empowered. Proficient in professional speaking, problem-solving, and event planning. Positive attitude, excellent behavior, and perfect role model for campus residents. I am confident and passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills.
Overview
4
4
years of professional experience
Work History
Hostess
Kublai khan
Southaven, MS
11.2019 - 08.2023
- Established standards for personnel performance and customer service.
- Communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests.
- Provided information about menu selections and made recommendations.
- Investigated and resolved complaints regarding food quality, service, or accommodations.
- Provided cross and ongoing training to help servers and wait staff improve skills crucial for productivity.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Education
Associate of Arts - Biology
Northwest Mississippi Community College
Senatobia, MS07-2023
Skills
- Problem Solving
- Collaboration and Teamwork
- Customer Interaction
- Bilingual
Affiliations
- Phi Theta Kappa (March 2022-Current)
- Bobo Hall Council (October 2022- May 2023)
Timeline
Hostess
Kublai khan
11.2019 - 08.2023
Associate of Arts - Biology
Northwest Mississippi Community College