Jaren Rodriguez
New York,New York
Summary
Results-driven professional and graduate focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
7
7
years of professional experience
Work History
Concierge/Administrative Assistant
Brodsky Realty (24 5th Avenue)
2022.01 - Current
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
Political Canvasser
Hudson & East Associates
2021.08 - 2021.11
- Went to over 1000 doors over 10 miles daily to educate and sign up potential voters.
- Collected and documented voter opinions on local, regional and national topics.
- Interacted with and educated voters in politically ambiguous areas to support political campaigns.
Administrative Assistant
Restaurant Corp: Havana Social
2018.06 - 2019.01
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Administrative Assistant
Police Athletic League (One Police Plaza)
2017.06 - 2017.09
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report.
- Arranged sensitive police files and documents.
Education
Bachelor of Arts - Sociology
Fordham University
The Bronx, NY05.2023
High School Diploma -
Cardinal Hayes High School
The Bronx, NY05.2019
Skills
- Administrative Support
- Customer Service
- Conflict Resolution
- Exceptional communication
- Team Supervision
- Microsoft Office Proficient
Timeline
Concierge/Administrative Assistant
Brodsky Realty (24 5th Avenue)
2022.01 - Current
Political Canvasser
Hudson & East Associates
2021.08 - 2021.11
Administrative Assistant
Restaurant Corp: Havana Social
2018.06 - 2019.01
Administrative Assistant
Police Athletic League (One Police Plaza)
2017.06 - 2017.09
Bachelor of Arts - Sociology
Fordham University
High School Diploma -
Cardinal Hayes High School
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