Jaresa Frye
Atlanta,GA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Patient Specialist Representative
Continuum Global Solutions
03.2022 - 08.2024
- Verify patient insurance eligibility and accurately enter patient information into the healthcare system
- Provide exceptional customer service, maintaining clear and compassionate communication with patients and medical staff
- Process patient payments, ensuring precise record-keeping for both cash and credit card transactions
- Uphold strict confidentiality protocols while facilitating communication between patients and various departments, and effectively resolve customer complaints through established procedures.
Car Sales Consultant
Champion Auto Sales
09.2020 - 02.2022
- Engaged with clients to provide comprehensive information on vehicle options, facilitating informed purchase decisions through detailed explanations of features and capabilities during demonstrations and test drives
- Managed all aspects of vehicle transaction paperwork, including tag registration and issuance of temporary tags, ensuring accuracy and compliance with relevant regulations
- Conducted thorough pre-delivery reviews of vehicles to confirm the execution of additional installations and the rectification of any damages, guaranteeing customer satisfaction with final product delivery.
Claims Processor
Conduent
08.2017 - 09.2020
- Maintained high standards of cleanliness and sanitation by thoroughly cleaning and restocking patient rooms, ensuring a safe and welcoming environment
- Conducted meticulous inspections of storage areas and carts to maintain organization and inventory accuracy
- Adhered to strict safety protocols while handling cleaning chemicals, effectively preventing accidents and injuries in the workplace.
- Reviewed and verified insurance policy information to assess coverage and determine appropriate claims processing procedures.
- Analyzed and evaluated claim forms, medical reports, bills, and other documents to ensure accuracy of data.
Data Entry Clerk
State Of Florida - FDOH
01.2015 - 07.2017
- Addressed and resolved customer inquiries efficiently, ensuring minimal call wait times and maintaining up-to-date customer account records
- Provided personalized assistance and advice to meet the diverse needs of customers, enhancing their satisfaction and service experience
- Upheld high standards of cleanliness and organization by responsibly disposing of waste, contributing to a professional and welcoming work environment.
- Analyzed large datasets to identify trends, patterns and correlations for business insights.
Education
High School Diploma -
Bainbridge High School
Bainbridge, GA05.2012
Skills
- Calm
- Attention to Detail
- Microsoft Office
- Proactive
- Time Management
- Data Entry
- Multitasking
- Insurance Knowledge
- Patient Advocacy
- Record Keeping
- Communication Skills
- Customer Retention
- Medical terminology knowledge
- Insurance Verification
- Database Search and Data Entry Skills
- Building Rapport and Credibility
- Documenting and Recording Information
Timeline
Patient Specialist Representative
Continuum Global Solutions
03.2022 - 08.2024
Car Sales Consultant
Champion Auto Sales
09.2020 - 02.2022
Claims Processor
Conduent
08.2017 - 09.2020
Data Entry Clerk
State Of Florida - FDOH
01.2015 - 07.2017
High School Diploma -
Bainbridge High School