Jareshae Hixson
Beach Park,IL
Summary
Experienced and dedicated retail industry leader with a proven track record of success. Over 10 years of experience in leading high-performing teams, driving business growth, providing exceptional customer service, and maintaining efficient day-to-day operations. Critical contributor in delivering highly proficient and efficient results through effective merchandising and customer service strategies. Consistently follows through with actionable plans that drive productivity and profit to peak levels. Known for aligning departmental goals with the overall vision and mission of the organization. Conscientious and compassionate human resources professional with a passion for helping employers recruit, develop, and retain top talent. Skilled at partnering with management teams to cultivate employee-centric cultures that promote positive morale and optimize productivity. Motivating and positive individual with excellent interpersonal, coaching, and communication skills.
Overview
10
10
years of professional experience
Work History
EXECUTIVE TEAM LEADER HUMAN RESOURCES
TARGET
WAUKEGAN, IL
07.2021 - Current
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
- Spearheaded HR initiatives to drive organizational and operational change, focusing on key priorities and practices.
- Anticipated and identified changes in unique store trends, fostering a culture where teams loved to work and guests loved to shop; effectively recognizing guest-service behaviors and rewarding outstanding performance
- Built teams committed to continuous learning through observations and recognition of guest-service and sales behaviors
- Contributed to creating an inclusive work environment by assisting the leadership team in embracing the contributions of all team members and strengthening inclusion acumen.
- Generated over $150,000 in sales through successful community partnerships and talent sourcing
- Successfully advanced the career paths of 10 TL's and one ETL under my purview
- Demonstrated strong leadership qualities as District's Community Captain, resulting in receipt of local community service award.
- Served as DEI Captain for corporate retail group
- Successfully acted as SD point of contact during leave period, achieving significant store success
- Ensured adequate staffing levels for various q4 periods
- Streamlined HR policies and procedures, resulting in improved efficiency across the organization.
- Evaluated HR metrics regularly, identifying trends and making data-driven decisions for continuous improvement.
- Facilitated open lines of communication between employees and management, promoting a positive work environment.
VISUAL MERCHANDISING LEADER
TARGET
Gurnee, IL
02.2017 - 07.2021
- Facilitate with A&A team for the organization, strategy, execution, and communication of overall product information and detail
- Effectively ticket, arrange and display merchandise to assure that the store's most in-demand items were in stock and available in a timely manner
- Create merchandise displays, ensuring strategic placement of products to maximize purchases, and increase foot traffic
- Train and develop the store management team creating an inviting customer experience through merchandising, styling, and an understanding of business
- Consistently exceed annual department sales and margin goals by implementing strategic product merchandising techniques
- Formulate merchandising plans across all customer accounts to analyze product specifications and overall profitability, working closely with product development to provide necessary feedback based upon results from merchandising plan
- Attend visual merchandising workshops, Implement Company merchandising guidelines, maintain visual presentation standards, and continuously improves allover store look.
- Developed seasonal floor plans that effectively showcased new merchandise while maintaining a cohesive store layout.
- Enhanced customer satisfaction with focused visual merchandising techniques tailored to target demographics.
APPAREL VISUAL MANAGER
SPORTS AUTHORITY
Vernon Hills, IL
08.2015 - 07.2016
- Mobilized and generated weekly sales reports to track, analyze, communicate business results, and determine merchandising strategies
- Partnered with store manager to develop and implement merchandizing plans to drive continued profitability on regular basis
- Performed receiving, tagging, pricing, merchandising product, recovery, setting and maintaining visual sets, ad sets, price changes, managing backroom, RTV's, transfers, pack ups, cycle counts and on hand adjustments
- Enhanced store visual presentation standards to deliver a visually inspirational and innovative shopping environment
- Played leading role in the improvement of the team sales performance by motivating and coaching sales associates to meet or exceed monthly goals.
- Increased visual impact and sales 10% through optimal arrangement of mannequins, fixtures, walls and tables.
DEPARTMENT SUPERVISOR
JCPENNY
Vancouver, WA
08.2014 - 08.2015
- Critical Contributor in all HR related functions including selection, hiring, training and performance management
- Delivered a consistent, high-quality customer service experience in a multi-unit cross-functional environment encompassing retail services to deliver the key results of the organization
- Mounted Key Cross Functional Meetings as the supervisor for the Department to discuss goals and future growth for customer accounts, prioritizing positive feedback
- Supervised sales floor and drove retail performance by addressing guest concerns, coaching associates, and sustaining loss prevention standards
- Effectively ordered and controlled the flow of inventory to assure that the store's most in-demand items were in stock and available in a timely manner.
- Managed team of 10 employees, delegated tasks and held each employee accountable for completing assignments.
- Successfully drove new product lines to increase annual profits by 3.5%.
Education
Skills
- HR policies and procedures
- Training and mentoring
- Training development
- Customer Relations
- Diversity and Inclusion
- Conflict Resolution
- Strategic Planning
- Cross-Functional Teamwork
- Performance Evaluations
- Relationship Building
- Employee Development
- Performance Management
Previousemployment
- Store Manager | Hibbett Sports, St. Mary's, GA
- Supervisor | Value City, Gurnee, IL
- Customer Service Representative | Toys "R" Us, Gurnee, IL
Coreproficiencies
- Visual Merchandising
- Associate Management
- Customer Satisfaction
- Inventory Management
- Recruiting & Hiring
- Product Placement
- Operations Management
- Performance Management
- Dynamic Leadership
- Conflict Resolution
- Revenue Growth
- Coaching/ Training
Timeline
EXECUTIVE TEAM LEADER HUMAN RESOURCES
TARGET
07.2021 - Current
VISUAL MERCHANDISING LEADER
TARGET
02.2017 - 07.2021
APPAREL VISUAL MANAGER
SPORTS AUTHORITY
08.2015 - 07.2016
DEPARTMENT SUPERVISOR
JCPENNY
08.2014 - 08.2015