Customer Service Associate offering 4 years exceeding customer expectations by providing outstanding customer service. Consistently resolved customer issues and satisfied requests using customer service techniques and logical problem-solving skills.
Overview
2
2
years of professional experience
Work History
Customer Associate
Amazon
Colorado Springs, CO
10.2023 - Current
Verified accuracy of orders against customer invoices and purchase orders.
Organized shipments according to size, weight and destination.
Assembled boxes and other containers for shipping products.
Assisted with loading trucks, vans and trailers with the required materials.
Cook
Mollicas Italian Deli
Colorado Springs
09.2022 - 10.2023
Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Adhered to food safety standards when storing and preparing foods.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Checked quality of ingredients before use in order to ensure freshness.
Monitored stock levels of food items and ordered more when necessary.
Ensured that all food was cooked at the correct temperature and stored correctly.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Lumber Associate
Home Depot
Colorado Springs
04.2022 - 09.2022
Operated heavy machinery to saw and cut lumber into specified sizes.
Maintained inventory of lumber stocks and reviewed orders for accuracy.
Assisted customers with their lumber selection needs by providing expert advice.