Jarilene Santiago Rivera
Willimantic
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Always on time Never calls out.
Hard worker
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Crew Member
McDonald's
Willimantic
10.2016 - Current
- Served food quickly for positive guest experiences.
- Took orders from patrons and input selections into store computer system.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
- Greeted customers and took their orders in a friendly and efficient manner.
Associate
Walmart
Willimantic
01.2017 - 02.2025
- Collaborated with other departments to ensure successful product launches.
- Built relationships with customers by providing friendly customer service.
- Analyzed financial data to identify trends and areas for improvement.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Performed cash register functions accurately and efficiently.
- Stocked shelves with merchandise when needed.
- Worked closely with front-end staff to assist customers.
Education
Nurse - CNA
Eastern Connecticut State University
Willimantic, CT05-2025
Skills
- Patient care
- Vital signs monitoring
- Medical charting
- Customer service
- Flexible schedule
- Food preparation
- Performance improvement
- Teamwork and collaboration
- Cash handling
Languages
English
Native/ Bilingual
Timeline
Associate
Walmart
01.2017 - 02.2025
Crew Member
McDonald's
10.2016 - Current
Nurse - CNA
Eastern Connecticut State University