Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jariah Loller

Arlington,TX

Summary

Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Call Center Representative

Allstate Corp
Arlington, TX
11.2024 - 03.2025
  • Handle inbound and outbound calls
  • Quoted rates and suggested alternative methods for individual who did not meet company requirements.
  • Analyzed customer requirements for future add ons
  • Answered customer inquiries concerning full coverage and liability policies
  • Collected and analyzed multiple insurance quotes

Gate Service Agent

Worldwide Flight Services
Dallas, Texas
06.2022 - 08.2024
  • Provide front-line customer service to passengers at the boarding area, ensuring a smooth and timely boarding process.
  • Responsible for assisting passengers with a variety of tasks, including creating and modifying flight itineraries, changing seat assignments.
  • Announcing boarding, ensuring passengers are seated correctly, and coordinating with flight crews.
  • Ensuring compliance with port regulations, coordinating with port officials, and managing vessel operation
  • Provided wheelchair assistance for elderly or disabled passengers upon request.

Education

High School Diploma -

Timberview High School
Grand Prairie, TX
05-2022

Skills

  • Customer service
  • Call handling
  • Data analysis
  • Communication skills
  • Active listening
  • Time management
  • Problem solving
  • Data entry
  • Quality assurance

Timeline

Call Center Representative

Allstate Corp
11.2024 - 03.2025

Gate Service Agent

Worldwide Flight Services
06.2022 - 08.2024

High School Diploma -

Timberview High School
Jariah Loller