Jaritza Deleon
North Lauderdale,Florida
Summary
Retail management professional with knowledge of the current fashion industry, who meets and exceeds targets on a daily and monthly basis in a high dollar product environment. Ability to motivate and lead others. Adept in merchandise display and promotion. Loyal retail sales professional offering 11-years experience in retail customer service, including 5 years of retail store management.
Overview
8
8
years of professional experience
Work History
Store Manager
Aldo
Plantation, FL
08.2020 - Current
- Manage over 25 store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Introduced new methods, practices and systems to reduce turnaround time.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
Store Manager
A Pea In The Pod
New York, NY
03.2019 - 06.2020
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Store Manager
Peruvian Connection
Santa Fe, NM
01.2017 - 03.2019
- High dollar fashion, 8 stores, Santa Fe NM Top dollar production system-wide 8 month out of 12.
- Consistent outreach to customer pipeline via social media, email and direct call.
- Planned events with local non profit organizations that brought in significant new business to the store and online sales for the corporation.
- Trained new team and traveled for corporation to train new managers.
- Maintained established merchandising standards, including window, sales floor and promotional displays.
- Shared best practices with corporation during scheduled manager meetings and training.
- Educated customers about the brand to incite excitement about the company's mission and values.
Sales Lead
Peruvian Connection
New York, NY
08.2016 - 01.2017
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Trained and coached a team of 5 sales associates.
- Organized company files creating support system to decrease workload and increase productivity of account managers.
- Managed stockroom operations, inventory adjustments and store to store transfers.
Stock Operations
Macy's
New York, NY
03.2014 - 09.2016
- Priced merchandise, stocked shelves and took inventory of supplies. Stocked and replenished merchandise according to store merchandising layouts.
- Followed merchandising guidelines to present visually appealing displays.
- Responded to customer concerns with friendly and knowledgeable service.
Education
High School Diploma -
- Awarded Perfect Attendance.
- Majored in Accounting.
Skills
Customer service-oriented
Shipment processing
Strong work ethic
Merchandising
Sales experience
POS systems knowledge
Upselling techniques
Natural leader
Bilingual in Spanish
Goal-oriented
Active listening skills
Timeline
Store Manager - Aldo
08.2020 - Current
Store Manager - A Pea In The Pod
03.2019 - 06.2020
Store Manager - Peruvian Connection
01.2017 - 03.2019
Sales Lead - Peruvian Connection
08.2016 - 01.2017
Stock Operations - Macy's
03.2014 - 09.2016
Norman Thomas High School - High School Diploma,
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