J. Matteo DiMera
Miramar
Summary
Merchandising manager and sales professional with proven success in assessing market trends, competitive analysis, vendor and client relations, inventory control, with an extensive supplier and customer network.
Communications professional with robust experience in managing internal and external communications. Skilled in crafting compelling messages, media relations, and digital content creation. Strong focus on team collaboration and consistently achieving results. Reliable and adaptable, excelling in dynamic environments and meeting changing needs.
Overview
10
10
years of professional experience
Work History
Communications Specialist
Progressive
01.2021 - Current
- Establish customer relationships and follow up with customers, as needed
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
- Servant leadership mentality and continuous coaching a team of callers maintaining high performance and motivation of staff
- Coordinate and propose public relations objectives
- Develop a marketing communications plan
- Oversee social media team and assess digital content
- Manage media inquiries and schedule interviews
- Process, monitor, and communicate PR reports on a quarterly basis
- Stay on top of industry trends
Student Reporter
Houston Community College
Houston, TX
01.2015 - 12.2019
- Enhanced storytelling through the integration of multimedia elements like photos, videos, and infographics within articles.
- Demonstrated a commitment to personal growth and professional development by seeking out opportunities for additional training and education in journalism-related fields.
- Contributed positively to team dynamics by offering constructive criticism during peer review sessions.
- Gained valuable insights into the journalism industry through active participation in staff meetings and workshops led by experienced professionals.
Education
BA - Corporate Communications
University of Phoenix
Skills
- QuickBooks
- Peoplesoft
- ACT Database
- MS Office Suite
- Oracle
- SAP SharePoint
- Internal communications
- Social media management
Timeline
Communications Specialist
Progressive
01.2021 - Current
Student Reporter
Houston Community College
01.2015 - 12.2019
BA - Corporate Communications
University of Phoenix