Karen Hoel
Fort Myers,FL
Summary
Communications professional with proven track record of effective media relations and strategic messaging. Known for delivering impactful communication plans that align with organizational goals. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in public relations and content creation, valued for reliability and flexibility.
Overview
11
11
years of professional experience
Work History
Communications Specialist
Lee County Domestic Animal Services
Fort Myers, FL
01.2016 - Current
- Lead planning and execution of large-scale public events, adoption promotions, and community outreach initiatives, increasing public engagement and participation.
- Develop and implement system-wide marketing strategies, ensuring consistent messaging across platforms and programs.
- Collaborate with leadership and multiple departments to coordinate cross-functional programs and campaigns.
- Serve as primary liaison with media, community partners, and government agencies to promote programs and initiatives.
- Build and maintain partnerships with nonprofits, law enforcement, and community organizations to expand program reach.
- Secure funding through grant writing and support sponsorship opportunities for special programs and events.
- Oversee content development for digital platforms, social media, and public-facing materials.
- Track program performance, analyze engagement data, and prepare reports to guide strategic improvements.
- Manage public records requests and ensure compliance with regulatory standards.
Front Office Supervisor
Lee County Domestic Animal Services
Fort Myers, FL
12.2015 - 10.2016
- Supervised high-volume public-facing departments, including Adoption and Lost & Found, ensuring efficient operations and positive customer experiences.
- Led, trained, and evaluated staff while managing scheduling and performance standards.
- Managed payroll and administrative operations for agency personnel.
- Reviewed and processed public records requests in compliance with legal requirements.
Pet Therapy Coordinator
Children’s Advocacy Center
Fort Myers, FL
02.2015 - 12.2015
- Designed and implemented a community-based therapy program, including recruitment, training, and scheduling of volunteers.
- Built partnerships with legal and advocacy stakeholders to expand program services into courtroom settings.
- Developed policies and procedures to support program sustainability and growth.
Education
Associate Degree -
Pennsylvania State University
Certification - Interior Design
Sheffield School of Design
New York06-2002
Certification - Volunteer Management
Excelence in Volunteer Management
Orlando, FL05-2014
Skills
- Microsoft Office
- Windows
- Constant Contact
- Volgistics
- DonorPerfect
- Adobe Creative Suite
- QuickBooks
- QuickBooks Payroll
- Event coordination
- Internal communications
- Social media management
- Marketing
- Media relations
- Event execution
- Advertising and marketing
- Press release writing
- Crisis management
- Brand promotion
- Campaign development
- Public relations
- Social media oversight
- Graphics development
- Team management
- Public speaking
- Communication management
- Media communications
Interests
FRIENDS of Tampa Bay, Juvenile Diabetes Foundation, travel
Timeline
Communications Specialist
Lee County Domestic Animal Services
01.2016 - Current
Front Office Supervisor
Lee County Domestic Animal Services
12.2015 - 10.2016
Pet Therapy Coordinator
Children’s Advocacy Center
02.2015 - 12.2015
Associate Degree -
Pennsylvania State University
Certification - Interior Design
Sheffield School of Design
Certification - Volunteer Management
Excelence in Volunteer Management