Analyzed customer feedback to identify areas of improvement in product offerings.
Developed and implemented strategies to meet sales quotas.
Advised customers on the latest product features and benefits.
Educated customers about products and services offered by the company.
Resolved customer complaints promptly and efficiently.
Shift Leader
Twistee Treat
Orlando, FL
02.2022 - 12.2024
Assisted in training new employees on shift operations.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
Resolved customer complaints promptly and professionally.