Jarmaine Silvan
Slidell,LA
Summary
Adaptable and resourceful leader known for strong problem-solving abilities and effective communication. Extensive experience in training and mentoring staff, alongside developing successful promotional strategies, ready to drive impactful results in a fast-paced restaurant environment.
Overview
12
12
years of professional experience
Work History
Restaurant Manager
ABITA CAFE /Abitabroasting Company
Abita Springs, LA
01.2015 - Current
- Oversaw daily operations, ensuring high standards of service and food quality.
- Managed staff scheduling, optimizing labor costs while maintaining service levels.
- Implemented training programs, enhancing employee skills and performance consistency.
- Developed promotional strategies, increasing customer engagement and sales revenue.
- Analyzed inventory trends, reducing waste through efficient stock management practices.
- Streamlined processes for order fulfillment, increasing overall operational efficiency.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Fostered a positive team environment, improving staff morale and retention rates.
Manangere
American Covers
Abita Springs, LA
12.2017 - 12.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
Education
NONE - PRINICIPLES OF BUSINESS MANAGEMENG
LSU
Baton Rouge, LAWELDING - WELDING
LTC
BATON ROUGESkills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Operations management
- Point of sale (POS) system operation
- Passion for customer satisfaction
- Shift management
- Customer-oriented
- Organization and prioritization
- Complaint resolution
- Pre-shift walk-through
- Order delivery practices
- Kitchen equipment operation and maintenance
- Conflict resolution techniques
- Recruitment
- Supervisory skills
- Schedule coordination
- Employee retention
- Performance improvement
- Menu development
- Business operations expertise
- Adaptable
- Customer loyalty
- Food service background
- Staff scheduling
Timeline
Manangere
American Covers
12.2017 - 12.2020
Restaurant Manager
ABITA CAFE /Abitabroasting Company
01.2015 - Current
NONE - PRINICIPLES OF BUSINESS MANAGEMENG
LSU
WELDING - WELDING
LTC