JAROD APIS
Office Administrator
Essex Junction,VT
Summary
Knowledgeable Office Admin with solid background in front office administration. Efficiently managed day-to-day operations and enhanced client satisfaction through exceptional service. Demonstrated problem-solving abilities and adept at multitasking in fast-paced environment. A Professional administrative specialist with keen eye for detail and exceptional organizational skills. Successfully managed office operations and facilitated smooth communication between departments, ensuring seamless workflow. Renowned for reliability, adaptability, and fostering collaborative team environment.
Overview
5
5
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Front Office Administrator
Gainwell Technologies
Williston, VT
09.2025 - Current
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Facilitated seamless communication between departments through effective coordination and scheduling of meetings.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Maintained accurate inventory levels by regularly updating the tracking system and initiating orders when necessary.
- Expedited invoice processing for improved cash flow by accurately tracking expenses and submitting documentation promptly for payment approval.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Document Control Specialist
Gainwell Technologies
Williston, VT
08.2025 - 09.2025
- Worked with internal staff to process documents and sent for closing.
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
- Collaborated across departments and levels of management to gain consensus on procedural documentation.
- Converted documents from one application to another.
- Maintained document control system and updated work instructions, procedures and associated databases.
- Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
OMNI Fulfillment Sales Leader
Dicks Sporting Goods
Williston, VT
02.2023 - 07.2025
- Led a team of OMNI fulfillment sales associates to achieve and exceed sales targets by 10-15% consistently
- Managed inventory levels and optimized fulfillment processes to ensure seamless and efficient order processing
- Collaborated cross-functionally with marketing, operations, and IT departments to improve the overall customer shopping experience and increase sales volume
- Conducted regular training sessions for staff on product knowledge, customer service techniques, and sales best practices
Rural Carrier
USPS
Essex Junction, Vermont
03.2022 - 10.2023
- Delivered mail and packages in a timely and efficient manner to rural customers along designated routes
- Interacted with customers to provide excellent service and resolve any delivery issues or concerns
- Maintained accurate records of delivered mail and reported any irregularities or concerns to supervisors
- Handled various types of mail, including letters, magazines, and small parcels, ensuring proper sorting and delivery
Order Selector
Performance Food Group
03.2021 - 02.2022
- Operated forklifts and other warehouse equipment to move and stack merchandise
- Inspected products for quality and damage before packing them for shipping
- Collaborated with team members and supervisors to meet daily production goals and deadlines
- Efficiently and accurately selected orders for shipment according to customer specifications
Education
Some College (No Degree) - Digital Art & Animation
Digipen Institute of Technology
Redmond, WA05-2019
Certification - Data Analytics
Coursera
Online03-2024
Skills
Microsoft Office Processes
Operations management
Leadership and supervision
Inventory management
Certification
March 2024
Timeline
Front Office Administrator
Gainwell Technologies
09.2025 - Current
Document Control Specialist
Gainwell Technologies
08.2025 - 09.2025
OMNI Fulfillment Sales Leader
Dicks Sporting Goods
02.2023 - 07.2025
Rural Carrier
USPS
03.2022 - 10.2023
Order Selector
Performance Food Group
03.2021 - 02.2022
Certification - Data Analytics
Coursera
Some College (No Degree) - Digital Art & Animation
Digipen Institute of Technology
Software
- Tableau
- MySQLWorkbench
- PowerBI
- Google Sheets
- Microsoft Office Processes