Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Jarod DeHaan

Stanton,Michigan

Summary

Dynamic professional with a proven track record in exceptional customer service and sales expertise, honed at Starbucks and other notable positions. Skilled in inventory management and POS systems, I excel in creating memorable customer experiences and driving sales through soft selling and solid problem-solving skills. Achievements include developing lasting customer relationships and significantly improving product displays.

Overview

7
7
years of professional experience

Work History

Bakery Cashier/Ice Cream Attendant

Anderson and Girls' Orchard
Stanton, Michigan
04.2018 - 11.2024
  • Answered telephone calls promptly in a polite manner taking accurate messages when necessary.
  • Prepared and packaged bakery goods for display and sale.
  • Built and maintained productive relationships with employees.
  • Assisted bakery manager with coordinating product ordering, receiving, and stocking.

Barista Trainer

Starbucks
Greenville, MI
02.2022 - 07.2024
  • Listened to customer desires and needs to recommend optimal products.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.

Fireworks Salesperson/Uhaul Attendant

Bill's Fireworks
Ionia, Michigan
07.2022 - 12.2022
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

High School Diploma -

Central Montcalm High School
Stanton, MI
05-2020

Skills

  • Exceptional Customer Service
  • Sales expertise
  • Soft selling
  • Inventory management
  • Product displays
  • Cash register operation
  • POS systems
  • Solid problem solver

Affiliations

  • Rollerblading
  • Computer Tinkering and Repair
  • Baking and Cooking
  • D&D
  • Cosplay/Attending Conventions

Accomplishments

  • Starbucks' Coffeemaster
  • Runner up for Barista Championship

References

References available upon request.

Timeline

Fireworks Salesperson/Uhaul Attendant

Bill's Fireworks
07.2022 - 12.2022

Barista Trainer

Starbucks
02.2022 - 07.2024

Bakery Cashier/Ice Cream Attendant

Anderson and Girls' Orchard
04.2018 - 11.2024

High School Diploma -

Central Montcalm High School

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Jarod DeHaan