Jarod Garrett
Lincoln,NE
Summary
Responsive team leader with a strong dependable background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive professional with good communication skills and positive attitude.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Floor Manager
McDonald's
Lincoln, NE
05.2022 - Current
- Ensured that all staff members adhered to safety guidelines and regulations.
- Maintained a safe, clean and organized environment.
- Assigned tasks to team members in accordance with their skillset.
- Provided training and guidance to new employees regarding store policies and procedures.
- Coached team members on customer service techniques and provided feedback on performance.
- Managed store opening and closing procedures to optimize store readiness.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Sandwich Artist
Subway
Scottsbluff, NE
12.2021 - 03.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Manager in Training
Mister Car Wash
Griffin, GA
05.2021 - 12.2021
- Checked for loose items on vehicles before washing and vacuuming them.
- Cleaned exterior of vehicles with soft cloths\brushes and Inspected vehicle surfaces for dirt or debris.
- Ensured that all cleaning supplies were properly stored in designated areas.
- Maintained cleanliness of work area throughout the shift.
- Assisted customers in understanding the car wash process and pricing structure.
- Operated register to collect card payments from customers for services rendered..
- Reported any malfunctions or damages to supervisor immediately.
- Ensured compliance with local health regulations related to car washes.-
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
Skills
- Point of sale systems
- Customer Relations
- Safety oversight
- Employee Management
- Workflow Coordination
- Sanitation Standards
Certification
- Food Handler Permit
- Manager Food Handler Permit
Timeline
Floor Manager
McDonald's
05.2022 - Current
Sandwich Artist
Subway
12.2021 - 03.2022
Manager in Training
Mister Car Wash
05.2021 - 12.2021