Jarod Lee Giles
Orlando,FL
Summary
Goal driven and detail-oriented Customer Service Representative. Motivated and energetic worker with 3+ years of organizational skills that help balance work and team support in a timely and professional matter. Accustomed to on-call response in cases of short staffing or emergencies. Quick learner who strives to exceed expectations.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
The Home Depot Store
09.2020 - Current
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Streamlined communication with clients for improved service experiences and increased loyalty.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Making sure work is done safely and efficiently according to our company safety guidelines.
Administrative Assistant
J. Giles Electrical Services
06.2018 - 10.2021
- Scheduled office meetings and client appointments.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
High School Diploma -
William R Boone High School
Orlando, FL05.2020
Skills
- Efficient at Conflict Resolution and Mediation
- Customer Service and Support
- Knowledgeable of Safety Regulations
- Multitasking
- Understanding Customer Needs
- Professional Appearance
- Hospitality Service Expertise
- Dependable Team Player
Timeline
Customer Service Associate
The Home Depot Store
09.2020 - Current
Administrative Assistant
J. Giles Electrical Services
06.2018 - 10.2021
High School Diploma -
William R Boone High School