Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaron Smith

Harvey ,IL

Summary

Dynamic Restaurant Manager with a proven track record at Pops Italian Beef, excelling in team leadership and customer engagement. Skilled in training and mentoring staff to enhance performance and operational efficiency. Passionate about delivering exceptional service while adeptly resolving issues, ensuring a welcoming atmosphere for all patrons.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Pops Italian Beef
Homewood, IL
11.2025 - Current
  • Oversaw daily operations to ensure exceptional customer service and food quality.
  • Trained and mentored staff to improve team performance and operational efficiency.
  • I provide exceptional customer service while maintaining friendly banter, allowing a very “homely” work environment.
  • Handle customer service issues like incorrect orders or unsatisfactory service
  • I integrate the allocation of certain workers on certain tasks to allow a smooth and productive work space.

Golf Caddie

Olympia Fields Country Club
Olympia Fields, IL
05.2022 - Current
  • Assisted golfers with club selection and course navigation to enhance overall performance.
  • Provided real-time advice on course conditions, aiding in strategic decision-making during play.
  • Maintained equipment and ensured proper handling of golf clubs and accessories for optimal use.
  • Developed strong relationships with clients, enhancing their overall experience at the country club.

Fulfillment Associate

Amazon
Matteson, IL
03.2022 - 06.2025
  • Operated warehouse equipment to efficiently process and fulfill customer orders.
  • Collaborated with team members to optimize workflow and meet daily productivity goals.
  • Maintained cleanliness and organization of work areas to promote safety standards.

Warewasher

Olympia Fields Country Club
Olympia Fields, IL
05.2022 - 08.2022

Managed dish-cleaning machinery for catering events.

Helped along side the chefs to prepare meals for big events

Traveled back and forth to different kitchens to help out, depending on the day

Utilized great team work to allow for an on time clock out and a job well done.

Back of House Team Member

Chick-fil-A
Homewood, IL
09.2018 - 08.2020
  • Operated kitchen equipment efficiently to ensure timely food preparation.
  • Maintained cleanliness and organization of food storage areas to support health standards.
  • Assisted team members in food assembly for order fulfillment during peak hours.
  • Collaborated with front-of-house staff to streamline service flow and enhance customer experience.
  • Adhered to safety protocols while handling food products and kitchen tools effectively.

Dishwasher

Pops Italian Beef
Homewood, IL
08.2017 - 09.2018

Wash dishes, help in the kitchen, miscellaneous tasks per request of the boss.

Education

High School Diploma -

Homewood-Flossmoor High School
Homewood, IL
06.2020

No Degree -

Ball State University
Muncie, IN

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Passion for customer satisfaction
  • Organization and prioritization
  • Adaptable
  • Problem-solving
  • Reliable and responsible
  • Team leadership
  • Coaching and mentoring
  • Training and onboarding

Certification

NASM CPT (planning/not finished)

CPR Certification

Timeline

Restaurant Manager

Pops Italian Beef
11.2025 - Current

Golf Caddie

Olympia Fields Country Club
05.2022 - Current

Warewasher

Olympia Fields Country Club
05.2022 - 08.2022

Fulfillment Associate

Amazon
03.2022 - 06.2025

Back of House Team Member

Chick-fil-A
09.2018 - 08.2020

Dishwasher

Pops Italian Beef
08.2017 - 09.2018

High School Diploma -

Homewood-Flossmoor High School

No Degree -

Ball State University