Summary
Overview
Work History
Education
Skills
Timeline
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Jarra Macauley

Decatur,GA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude, meeting sales and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

Department Manager

Soliant Healthcare
08.2022 - Current


  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Established and cultivated solid business relationships with new or existing customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Account Executive

Soliant Healthcare
01.2019 - 08.2022
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Executed successful sales strategies to convert leads into customers.
  • Resolved issues promptly to drive satisfaction and enhance customer service.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Brought in over $[Amount] in revenue while managing multiple high-profile accounts.

Paralegal

O'Kelley And Sorohan
12.2017 - 01.2019
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Edited and proofread legal documents to verify accuracy.
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on closings.
  • Conducted detailed client intakes and entered information into company database.
  • Communicated with clients, opposing counsel and court personnel to keep all parties informed on closing updates.
  • Summarized depositions, legal documents and other material to provide attorney with relevant material for closings.

Education

Bachelor of Science - Political Science

University of West Georgia
Carrollton, GA
05.2017

Skills

  • Logistics Planning
  • Resource Coordination
  • Policy Development
  • Staff Management
  • Performance Management
  • Sales Reporting
  • Training and Development
  • Recruiting and Hiring

Timeline

Department Manager

Soliant Healthcare
08.2022 - Current

Account Executive

Soliant Healthcare
01.2019 - 08.2022

Paralegal

O'Kelley And Sorohan
12.2017 - 01.2019

Bachelor of Science - Political Science

University of West Georgia

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Jarra Macauley