Jarrett Bordo
Pittsburgh,PA
Summary
Experienced business professional with strong analytical skills and a proven track record in driving impactful decisions. Thrives in a collaborative team environment and adapts quickly to changing needs, consistently delivering results. Expertise in data analysis, process improvement, and stakeholder engagement, with a keen ability to translate complex data into actionable insights. Known for reliability and a goal-oriented approach, always committed to excellence in every project undertaken.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Analyst
PNC
01.2020 - Current
- Analyze the current state of the product and determine functional improvements to better meet the business needs, and develop requirements documentation for implementation
- Run six JAD sessions per week with software developers and LOB partners to understand the enhancement requests
- Write more than 2 stories per week to document the business requirements for any enhancement requests
- Define functionality for system integration from requirements gathering through to end-to-end testing
- Query data and create 2 reports per week for visualization on how users are interacting with the application
- Maintain a data catalog to comply with data governance standards and document the dataflow performed in API jobs across 4 integrated systems
Project Administrator
PNC
09.2018 - 12.2019
- Managed all aspects of the project management plan
- Responsible for the tactical and operational success of the project, using project analysis, business analysis, and data collection, in support of project leadership
- Streamlined administrative processes by implementing efficient workflows that reduced paperwork burdens.
- Organized critical documentation for easy access and retrieval, increasing team productivity.
Education
Bachelor of Science - Information Sciences and Technologies
Pennsylvania State University
State College, PA05.2018
Skills
- Requirements gathering
- Business process improvement
- Business process modeling
- Business process mapping
- Business planning
- Gap analysis
- Risk assessment
- Systems analysis
- Software development life cycle
- Process optimization
- Product development
- Customer needs assessment
- Release planning
- Technical writing
- Team collaboration
- Workflow analysis
- Quality assurance
- Data analysis using SQL
- KPI tracking
- Data compilation
- Data visualization techniques
- Alation Data Catalog
- Data mapping
- Pivot tables
- Microsoft Office Suite
- Jira
- Confluence
- Version One
- Google Docs
- Google Sheets
- Google Analytics
Certification
- Game Analytics with Richard Evans - ELVTR
- Learning SQL Programming - LinkedIn Learning
- Excel Essentials - LinkedIn Learning
Timeline
Business Analyst
PNC
01.2020 - Current
Project Administrator
PNC
09.2018 - 12.2019
Bachelor of Science - Information Sciences and Technologies
Pennsylvania State University
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