Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jarrett Reed

Dallas

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

9
9
years of professional experience

Work History

Manager

Chewy.com
02.2025 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.

Operations Manager

Genpact
01.2021 - 01.2025
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Planned delivery routing, team workflows and promotional initiatives.

Front Line Supervisor

Genpact
01.2018 - 01.2021
  • Promoted culture of integrity, positivity, and collaboration by delivering top-notch employee coaching and mentoring.
  • Trained and mentored new employees with a focus on store best practices to improve onboarding processes.
  • Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.

Supervisor

Southwest Airlines
01.2016 - 01.2018
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Identified and corrected performance and personnel issues to reduce negative impact to business operations.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.

Education

Bachelor of Science - Sociology

Albany State University
Albany, GA
01.2013

Skills

  • Multi-Unit Operations Management
  • Performance Reporting
  • Problem Solving
  • People Management
  • Cost Reduction Strategies
  • Six Sigma Certification
  • Microsoft Office Tools
  • Business Operations

Timeline

Manager

Chewy.com
02.2025 - Current

Operations Manager

Genpact
01.2021 - 01.2025

Front Line Supervisor

Genpact
01.2018 - 01.2021

Supervisor

Southwest Airlines
01.2016 - 01.2018

Bachelor of Science - Sociology

Albany State University

Similar Profiles

CREATE PROFILE