Jarrett J. Costa
Angier,NC
Summary
Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills. Extremely personable individual with a knack for building real relationships with clients.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Program Director
Premier Martial Arts Apex
08.2023 - 03.2024
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Developed high-impact programs for optimal results, focusing on strategic planning and execution.
- Increased stakeholder satisfaction with proactive communication and timely issue resolution.
- Negotiated program contracts and agreements to obtain cost-effective pricing.
- Developed and implemented marketing strategies to promote program awareness and participation.
Head Instructor
Premier Martial Arts
01.2022 - 03.2023
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Communicated regularly with parents and guardians about student progress, working to involve parents in educational goals.
- Observed other instructors and lecturers, gathering valuable techniques to be implemented into future lectures and courses.
- Monitored student progress through test administration and adapted learning plans to optimize progress.
Videographer/Team Leader - Project Management
FilmR
01.2020 - 01.2022
- Responsible for securing new clients, helping clients grow their business through social media, websites and advertising, handling finances and budget, holding long term and successful business relationships with multiple clientele and organizing business meetings and finishing high profile marketing and advertising projects.
- Helped client see a 900% increase in viewership and page activity and increase in social media following.
- Increased turn around time of projects to 1 to 2 days instead of the weeks long waits from clients older videographers.
- Communicated project expectations to team members and stakeholders to set tone for high productivity level.
Commercial Landscaping Enhancement Crew Leader
Greenview
01.2019 - 12.2020
- Responsibilities included leading a 5 man crew while making sure the team works efficiently, safely and productively, strong customer service skills with clients, problem solving in a timely manner and getting high profile projects finished and completed on time.
Sales/Merchandising
Kohl’s
11.2017 - 01.2019
- Responsibilities included managing whole departments, taking care of over 20+ customers needs and calls promptly, handling cash and merchandise and also selling store credits to customers. Helped in leading shoes department in the highest sales in the store.
Bentwinds Golf & Country Club
01.2014 - 01.2017
- Responsibilities included preforming in fast paced kitchen environment , cooking and preparing food, dining room service for 100+ guests, outdoor and landscape maintenance, and children’s event coordination.
Education
Associate of Arts - Liberal Arts: in Progress
Wake Technical Community College
Raleigh, NCHigh school diploma -
Harnett Central High School
Angier, NC2017
Skills
- Problem Anticipation and Resolution
- Competition Preparation
- Training Camp Oversight
- Fitness Assessments
- Performance Monitoring and Optimization
- Parent Relations
- Individualized Coaching
- Competitive Analysis
- Community Outreach
- Creativity and Flexibility
- Safety Management
- Physical Conditioning
- Work Organization and Prioritization
- Conflict Management
Certification
Certified in MIcrosoft.
Volunteer Works
Volunteer for Robin Page Boys & Girls club. Lillington, NC
Responsible for the coaching and leading of young kids ages 8 to 18 in wrestling and other sporting activities to help build confidence and sel beliefs to prepare them for the world
Timeline
Program Director
Premier Martial Arts Apex
08.2023 - 03.2024
Head Instructor
Premier Martial Arts
01.2022 - 03.2023
Videographer/Team Leader - Project Management
FilmR
01.2020 - 01.2022
Commercial Landscaping Enhancement Crew Leader
Greenview
01.2019 - 12.2020
Sales/Merchandising
Kohl’s
11.2017 - 01.2019
Bentwinds Golf & Country Club
01.2014 - 01.2017
Associate of Arts - Liberal Arts: in Progress
Wake Technical Community College
High school diploma -
Harnett Central High School
Certified in MIcrosoft.
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