Jarrod Armstead II
Los Angeles,California
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Service Associate
EOS Fitness
Scottsdale, Arizona
04.2021 - 03.2022
- Greeted guests upon arrival and provided excellent customer service.
- Maintained daily records of all transactions, including payments and cancellations.
- Answered phones, booked reservations, and responded to inquiries from customers.
Delivery Driver
DoorDash
Scottsdale, Arizona
09.2020 - 12.2020
- Increased customer service by reviewing orders before delivery to determine that they were complete and properly invoiced
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
Cashier
Target
Scottsdale, Arizona
10.2019 - 12.2019
- Bagged and packaged customer orders and purchases
- Solved complaints by customers and issued credits for returned merchandise
- Processed cash register transactions by inputting product costs and giving back change.
Restaurant Crew Member
Chipotle
Phoenix, AZ
09.2018 - 12.2018
- Assisted customers with menu selection and provided recommendations.
- Greeted customers warmly upon arrival and thanked them upon departure.
- Prepared food items such as salads, sandwiches, burgers, fries, and drinks according to restaurant standards.
Education
High School Diploma -
Pinnacle High School
Phoenix, AZ05-2020
Skills
- Account updating
- Data Entry
- Call Monitoring
- Superior computer skills
- Customer service excellence
- Account Management
- Payment Processing
- Documentation skills
Timeline
Service Associate
EOS Fitness
04.2021 - 03.2022
Delivery Driver
DoorDash
09.2020 - 12.2020
Cashier
Target
10.2019 - 12.2019
Restaurant Crew Member
Chipotle
09.2018 - 12.2018
High School Diploma -
Pinnacle High School