Dynamic Technician II with extensive experience at Mercedes Benz, excelling in software updates and vehicle diagnostics. Proven ability to install complex components and perform precise wiring repairs. Strong customer service skills enhance client satisfaction. Committed to delivering high-quality results while adhering to technical specifications and safety standards.
Overview
11
11
years of professional experience
Work History
Technician II
Mercedes Benz
07.2022 - 02.2025
Perform software updates on various vehicles using Xentry Diagnostic System
Detail installations of multiple vehicle components to include but not limited to: Front/Rear Bumpers, Headlights, Taillights, Headliners, Fuel Tanks, Shocks, and Struts.
Restore several components to production line vehicles, to include: Front/Rear Drive Shafts, Seats, Glove compartments, Center Consoles, Interior Pillars
Repair and replace any damaged wiring harnesses, connectors, or wires.
Read and follow technical diagrams and blueprints for all wiring issues or installations.
Discover any lost ground to any specific area of the vehicle.
Performing inspection, diagnostic testing of vehicles, and replacement of any worn components.
Heavy Equipment Operator
Army National Guard
08.2014 - 08.2022
Transported heavy construction equipment with forklift.
Technical/Mechanical Test - Field II (TMT-F II)
Premises Technician Assessment (PTA)
Physical Abilities Evaluation (PAE)Analyze information on grade stakes and their placement.
Cut and spread fill material with scraper.
Assisted in performance of combat engineer missions.
Cleared, grubbed, stripped, excavated, backfilled, stockpiled and pushed scraper with tractor crawler and other heavy equipment.
Repaired any dysfunctions/defeats to equipment for proper use.
Wire Technician
AT&T
03.2021 - 06.2022
Educated customers on service features and functionality.
Verified all services are working correctly.
Installation, testing and terminating of Cat5/ Cat6 cable, coax cable and fiber optic cable in commercial, residential, retailers, offices and data center environments
Splice cable and fiber
Pole climbing and aloft(up to 28ft)
Worked in small and confined spaces
Worked with hand tools (including pliers, snips, punch down tool, cordless drill, etc.
Inspected track vehicles for damages, defaults, adjust and certify basic assemblies, subassemblies, parts, and systems for compliance with specifications and quality assurance practices.
Followed blueprints, schematics, and inspections manual using hand tools and precision testing equipment to repair and replace damaged and defective parts such as: wires, line, switches, relays, voltage controls, wiring harnesses, heat gauges & etc.
Used precision measuring tools to ensure products met processing and final tolerance as well as operated at the standard machine shop equipment to construct, rebuild, or repair metal and mechanical parts/equipment.
Contract
Mechanic Technician
Navistar Defense, Inc
04.2015 - 02.2019
Serviced military MRAPs to include, changing fan belts, fuel strainer & filter, primary & secondary air filter, air dryer, transfer case filter, oil & filter and change radiator fluids.
Repaired and replace tire hubs, rear end kits, shocks, springs, and tire end rods along with transfer case and gasket.
IT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility KoreaIT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility Korea