Efficient collections specialist offering Excellent knowledge of collections and reducing outstanding balances. Experienced in handling customer inquiries, negotiating payment arrangements, and maintaining accurate records. .
Overview
8
8
years of professional experience
Work History
Collection Specialist
Global Systems United
Phoenix, AZ
07.2022 - 07.2024
Reviewed accounts for past due balances and contacted customers to arrange payment plans or collect payments.
Dispatched services (CO2 & FA)
Answered phone calls and Emails
Will Call/Accounting Assistant
Wholesale Tire and Wheel Distributors
Phoenix, AZ
01.2020 - 06.2022
Tracked financial progress by creating quarterly and yearly balance sheets
greeted customers, answered phone calls
caled customers regardig existing accounts
Leasing Agent
Dunlap & Mcgee
Phoenix, AZ
01.2017 - 12.2019
Greeted prospective tenants, answered questions, and provided tours of the property
Provided customer service to existing tenants by responding to inquiries promptly
Maintained a professional attitude when dealing with difficult situations or customers