Jasdeep Sandhu
Frankfort,KY
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Extensive experience in recruiting, training and management of store associates.
Overview
4
4
Languages
5
5
years of post-secondary education
13
13
years of professional experience
Work History
Store Manager
Capital Food Mart
Frankfort, KY
05.2023 - Current
- Managed daily store operations, enhancing workflow and improving customer satisfaction.
- Led team meetings to clarify goals and expectations, aligning staff performance with store objectives.
- Trained new employees on store policies, procedures, and customer service standards.
- Managed merchandising displays for multiple vendors
- Oversaw inventory management, optimizing stock replenishment and effective product placement.
Store Manager
Blue's Enterprises Incorporated
Frankfort, KY
07.2013 - 03.2026
- Promoted to Manager in 2014
- Managed daily store operations to ensure efficient workflow and customer satisfaction.
- Established customer service standards and monitored staff compliance.
- Trained new employees on store policies and customer service standards to ensure consistent service quality.
- Led team meetings to communicate goals and expectations for staff performance.
- Resolved customer complaints promptly to maintain a positive shopping experience.
- Implemented merchandising strategies that improved product visibility and increased customer engagement.
- Oversaw inventory management, including stock replenishment and product placement.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Monitored inventory levels and placed orders to restock shelves.
- Coordinated with vendors to ensure timely delivery of products and supplies.
- Maintained cleanliness and organization of the sales floor and storage areas.
- Created weekly work schedules for store personnel.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Ensured compliance with safety regulations and company policies.
- Performed regular price checks to ensure competitive pricing.
- Developed sales strategies that contributed to overall store profitability.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Updated POS system with new products and promotional offers.
- Planned special promotions or discounts based on market trends.
- Identified opportunities for cost savings through waste reduction initiatives.
- Cultivated strong relationships with suppliers to secure favorable pricing.
- Recruited, trained and supervised new employees.
- Delegated work to staff, setting priorities and goals.
Education
Post Graduate Diploma in HR Management - Human Resources Management
Humber College
Toronto, Ontario 09.2010 - 06.2011
Bachelor in Education - Educational Administration
Government College For Education
Patiala, Punjab 03.2007 - 09.2008
Bachelor of Arts - Psychology Major
Government College For Women
Patiala, Punjab 07.2002 - 09.2005
Skills
- Inventory management
- Visual merchandising
- Vendor relations
- Operations oversight
- Staff training
- Employee supervision
- Customer service
- Cash handling
- Loss prevention
- POS systems
- Budgeting and cost control
- Time management
- Multitasking and organization
- Conflict resolution
- Microsoft Office
Languages
English
Full Professional
Spanish
Limited
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Store Manager
Capital Food Mart
05.2023 - Current
Store Manager
Blue's Enterprises Incorporated
07.2013 - 03.2026
Post Graduate Diploma in HR Management - Human Resources Management
Humber College
09.2010 - 06.2011
Bachelor in Education - Educational Administration
Government College For Education
03.2007 - 09.2008
Bachelor of Arts - Psychology Major
Government College For Women
07.2002 - 09.2005