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Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
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Interests
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Timeline
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Jasen Gonzalez
Open To Work

Jasen Gonzalez

Billing Coordinator
The Bronx,United States

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Patient Financial CoordinatorOutpatient OR Billing Coordinator and Radiology Equipment ManagerDental Assistant

Work Type

Full TimePart Time

Location Preference

On-SiteRemote
Location: The Bronx, United States, USNew York, NY
Open to relocation: Yes

Salary Range

$62000/yr - $120000/yr

Important To Me

Career advancementWork-life balanceHealthcare benefits401k matchPaid sick leaveStock Options / Equity / Profit SharingFlexible work hoursWork from home option

Summary

Medical Office Manager with over two decades of experience, adept at enhancing patient care and optimizing billing and insurance operations. Proficient in digital radiography and EMR, with a proven track record in streamlining processes and ensuring compliance with regulatory standards. Passionate about leveraging skills in infection control and patient scheduling to drive efficiency and quality in healthcare settings.

Qualified billing coordinator with extensive experience in patient financial coordination and proven track record of efficiently managing billing processes in healthcare settings. Successfully streamlined payment systems and resolved patient inquiries, enhancing overall patient satisfaction. Demonstrated expertise in insurance verification and claims processing, utilizing strong communication and organizational skills to ensure seamless financial operations.

Overview

22
22
years of professional experience

Work History

Patient Financial Coordinator

61st Street Service Corporation/Columbia Doctors Midtown
New York, NY
07.2024 - 11.2024
  • Managed billing operations, ensuring timely invoicing and payment processing.
  • Reduced billing discrepancies, enhancing accuracy and efficiency.
  • Collaborated with finance team to streamline billing procedures.
  • Resolved client billing issues, improving customer satisfaction.
  • Utilized analytical skills and hospital ePACES to identify and rectify billing errors.
  • Streamlined billing processes to enhance accuracy, leading to timely payments and improved cash flow for the organization.
  • Analyzed billing discrepancies to identify patterns, implementing corrective measures that resulted in noticeable reductions in errors.
  • Coordinated with cross-functional teams to resolve billing inquiries, fostering strong relationships and elevating customer satisfaction.
  • Maintained effective communication with clients about billing issues, ensuring clarity and promoting trust in financial interactions.

Outpatient OR Billing Coordinator and Radiology Equipment Manager

Bronxcare Health System
Bronx, NY
02.2006 - 05.2024
  • Provide oversight for the billing and insurance operations of the practice. Manage the billing processes and optimize insurance strategies. This includes multiple departments, such as Oral Surgery, Pediatrics and General Practice.
  • Serve as a resource regarding insurance resolution and coding questions.
  • Ensure accuracy of all medical record documentation. Assign correct ICD-10, HCPCS, and CPT codes using standardized medical coding guidelines.
  • Initiate contact with physician to ensure a letter of medical necessity is giving and clinic information is complete.
  • Perform timely charge entry into billing system. Reconcile charges and perform batch processing. Submit claims as applicable.
  • Generate accurate and insightful data analysis reports.
  • Ensure that NY State dental licenses are renewed and certifications are up to date through NYS Dept. of Mental Hygiene.
  • Streamline equipment inventory, maintenance, and asset tracking.
  • Perform timely radiology procedures for subsequent evaluation and treatment by attending physician. Managed billing processes, ensuring timely claim submissions that enhanced revenue flow and reduced outstanding accounts receivable.
  • Generated detailed data analysis reports to identify trends, facilitating informed decision-making and strategic improvements in billing practices.
  • Coordinated with physicians to ensure comprehensive medical documentation, leading to improved coding accuracy and expedited claim approvals.
  • Streamlined equipment inventory management, ensuring optimal supply levels and supporting high-quality patient care in the dental clinic.
  • Managed billing processes, ensuring timely claim submissions that enhanced revenue flow and reduced outstanding accounts receivable.
  • Coordinated with physicians to ensure comprehensive medical documentation, leading to improved coding accuracy and expedited claim approvals.

Dental Assistant

Urban Health Plan, Inc., Dental Department
01.2003 - 01.2005
  • Supported the success of clinicians through the effective delivery of high-quality patient experiences.
  • Prepared patients for oral examinations and assisted dental professionals in providing treatments.
  • Completed radiographs and intra-oral pictures in a timely manner.
  • Maintained adequate supply levels in each operatory. Ensured equipment maintenance.
  • Instructed patients on postoperative and general oral health care.
  • Recorded patient charting and clinician's notes in the digital patient chart.
  • Communicated with the front and back office teams to ensure the physicians' schedules ran smoothly and efficiently.
  • Maintained a clean, sterile, and cheerful environment. Ensured compliance with state, federal, and other regulatory bodies.
  • Sustained patient comfort by providing appropriate education throughout treatment.
  • Took and processed X-rays and other diagnostic assessments (scanner, digital photography, etc.)
  • Provided superior chairside assistance (i.e., four-handed dentistry) to support dentists during a wide variety of procedures in accordance with the state dental practice act.
  • Utilized Dentrix for patient scheduling and record keeping.
  • Prepared treatment rooms with strict adherence to safety protocols.
  • Managed supply inventory levels and placed orders as needed.
  • Partnered internally and externally to implement systems and maximize workflow.
  • Coordinated and organized appointments and administration to facilitate the efficient operations of the office. Maintained medical records.
  • Answered patients' questions about dental procedures and other general questions.
  • Prepared instruments, materials, and equipment for procedures. Operated sterilization of all dental instruments.

Education

Bachelor of Business Administration - Health Services Management

Berkeley College
New York, New York
03-2013

Dental Assistant Program - undefined

NYU College of Dentistry Program
06-2002

Dental Assistant Program - undefined

Empire Career
08-1999

Skills

  • Procedure Assistant (Expert)
  • Sterilization (Experienced)
  • Endodontics (Experienced)
  • Orthodontics (Skillful)
  • Dental Imaging (Expert)
  • HIPAA (Experienced)
  • JCAHO (Experienced)
  • Infection Control (Expert)
  • Patient Education (Expert)
  • Patient Scheduling (Experienced)
  • Medical Records (Experienced)
  • Billing (Experienced)
  • EMR (Experienced)
  • Dentrix (Experienced)
  • I-CAT 3D Imaging (Experienced)
  • Digital Radiography (Experienced)
  • Microsoft Office (Experienced)
  • Patient Support (Expert)
  • Team Coordination (Expert)
  • Workflow Optimization (Experienced)
  • Data Analysis (Experienced)
  • Patient registration
  • Conflict resolution
  • Project management
  • Medical billing
  • Payment collection
  • Teamwork and collaboration
  • Problem-solving

Accomplishments

Dental radiology imaging, Sterilization process, HIPPA, Infection Control, Billing, Authorization Approvals, Patient Education, Epic Software, Dentrix Software Experience, Insurance Knowledge, Medical Records

  • Collaborated with team of seven in the development of central sterilization process.
  • Knowledge with Dentrix software for patient charting, treatment plans, and billing task.
  • Documented and resolved all insurance authorizations approvals which led to patient OR surgery appointments.

Certification

  • Certification | Margaret Hutton
  • CPR Level 1, Adult and Pediatric

Languages

English (Native)
Spanish (Novice)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Office

Epic Software

Dentrix Software

Interests

Technology

Dentistry

Stock Investments

Healthcare

Patient Care

AI Experience

Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Timeline

Patient Financial Coordinator

61st Street Service Corporation/Columbia Doctors Midtown
07.2024 - 11.2024

Outpatient OR Billing Coordinator and Radiology Equipment Manager

Bronxcare Health System
02.2006 - 05.2024

Dental Assistant

Urban Health Plan, Inc., Dental Department
01.2003 - 01.2005

Dental Assistant Program - undefined

NYU College of Dentistry Program

Dental Assistant Program - undefined

Empire Career

Bachelor of Business Administration - Health Services Management

Berkeley College

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