Jashanpreet kaur
Pacoima,CA
Summary
Dynamic professional with experience at Amazon, excelling in customer service and problem-solving. Proven ability to enhance operational efficiency through effective teamwork and attention to detail. Skilled in cash handling and maintaining workplace safety, consistently delivering exceptional guest experiences and resolving issues promptly. Committed to continuous improvement and organizational success.
Personable and adaptable professional equipped with solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing administrative tasks and data entry. Capable of delivering excellent support to ensure smooth operations and contribute to team success.
Overview
2
2
years of professional experience
Work History
Amazon Associate
Amazon
09.2025 - Current
- Assisted in daily operations to ensure efficient workflow and adherence to safety protocols.
- Supported team by handling routine administrative tasks and maintaining organized documentation.
- Adapted quickly to new processes, contributing to overall team productivity and efficiency.
- Collaborated with colleagues to streamline communication and enhance operational effectiveness.
- Contributed to problem-solving initiatives, identifying areas for process improvements within the team.
Front Desk Receptionist
Mumbai House Cuisine of Indian
09.2024 - 08.2025
- Greeted and assisted guests, providing exceptional customer service to enhance overall experience.
- Managed phone calls and inquiries, ensuring efficient communication between departments and guests.
- Scheduled appointments and maintained accurate records of reservations to optimize front desk operations.
- Processed check-ins and check-outs, facilitating smooth guest arrival and departure experiences.
- Handled payment transactions accurately, ensuring compliance with financial procedures and policies.
- Maintained cleanliness and organization of front desk area to create welcoming environment for guests.
- Collaborated with team members to streamline daily tasks and improve operational efficiency.
- Resolved guest complaints promptly, demonstrating strong problem-solving skills and commitment to satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
Bachelor of Arts - Business Administration And Management
Punjabi University Patiala
Patiala, Punjab India05-2020
Skills
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Customer interaction
- Workplace safety
- Cash handling
- Decision-making
- Oral communication
- Teamwork
- Organizational skills
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Amazon Associate
Amazon
09.2025 - Current
Front Desk Receptionist
Mumbai House Cuisine of Indian
09.2024 - 08.2025
Bachelor of Arts - Business Administration And Management
Punjabi University Patiala