Hi, I’m
Ja'Shanti Johnson
Madison,FL
Summary
Highly motivated, goal-oriented individual with extensive customer service and sales experience. With an outgoing professional work ethic, consistently recognized for sales performance and excellence in customer service. Willing and ready to learn from any new experience that could help the team and company meet their goals.
Overview
4
years of professional experience
Work History
Dollar General
Sales Associate
11.2023 - Current
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped over 30 customers a day locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Welcomed customers and helped determine their needs.
Wild Adventures Theme Park
Admissions Associate
02.2020 - 03.2024
Job overview
- Greeted customers entering the park and responded promptly to customer needs and questions.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and become pass members for them and their families.
- Assisted customers with returns, refunds and resolving transaction issues.
- Trained new associates in company policies and procedures, ensuring consistent quality of customer care.
- Helped and assist over 50 plus customers a day with purchases, refunds, items locations and more.
Education
North Florida Community CollegeMadison, FL
Associate of Arts from Art
05.2024
University Overview
- Art Club Member
- Take Stock in Children Scholarship Recipient
- Dean's List, Spring Semester 2024
- Awarded Outstanding Student in Ceramics
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Cash Handling
- Quick Learner
- Inventory and Stocking
- Professional Demeanor
Timeline
Sales Associate
Dollar General
11.2023 - Current
Admissions Associate
Wild Adventures Theme Park
02.2020 - 03.2024
North Florida Community College
Associate of Arts from Art