Enthusiastic and motivated individual passionate about customer service. Team player that also works well independently and a great communicator skilled in problem solving.
Overview
7
7
years of professional experience
Work History
Barista Trainer
Starbucks
880 White Plains Rd, Bronx NY
07.2024 - Current
Trained new baristas on beverage preparation techniques and customer service standards.
Developed training materials to enhance team knowledge of coffee origins and brewing methods.
Oversaw daily operations, ensuring compliance with health and safety regulations.
Provided ongoing feedback and coaching to improve team performance and morale.
Online Personal Shopper
At Home
300 Baychester Ave, Bronx, NY 10475
01.2024 - 07.2024
Curated personalized shopping experiences based on customer preferences and feedback.
Utilized online platforms to efficiently manage inventory and product selection.
Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
Collaborated with merchandising teams to enhance product visibility and appeal online.
Customer Service Associate
Walgreens
2750 Boston Rd, Bronx, NY, 10469
02.2023 - 07.2023
Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
Assisted in maintaining inventory levels, ensuring product availability for customers.
Processed transactions accurately using point-of-sale systems to enhance customer experience.
Collaborated with team members to improve store operations and service delivery.
Deli Worker
Big Deal Supermarket
1018 Morris Park Ave, Bronx, NY
01.2022 - 06.2022
Prepared deli meats and cheeses, ensuring quality and freshness for customer satisfaction.
Maintained cleanliness and organization of deli display cases to enhance product visibility.
Assisted customers with special orders and tailored recommendations based on preferences.
Operated slicers and scales efficiently, adhering to safety protocols at all times.
Teacher's Assistant
P.S. 041
3352 Olinville Ave, Bronx, NY, 10469
09.2019 - 06.2020
Assisted in implementing lesson plans and managing classroom activities.
Supported students with diverse learning needs through tailored instructional strategies.
Collaborated with teachers to create engaging educational materials and resources.
Facilitated small group sessions to reinforce key concepts and improve understanding.