Jasi Ring
Aubrey
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
Work History
Customer Service Worker
Shiftsmart
07.2024 - Current
- Improved first-call resolution rates by using critical thinking skills to quickly diagnose issues and provide appropriate solutions.
- Responded to customer requests for products, services, and company information.
- Delivered prompt service to prioritize store needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Managed timely and effective replacement of damaged or missing products.
- Sought ways to improve processes and services provided.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Delivery Driver
DoorDash
11.2019 - Current
- Achieved high on-time delivery rates through careful route planning and time management skills.
- Enhanced customer satisfaction by ensuring timely and accurate deliveries.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Driver/Delivery
Uber
10.2020 - 07.2024
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
Home/office Cleaning & Organizing
Self Employed Services
02.2006 - 01.2020
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
- Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
- Organized storage areas, closets and filing cabinets to prevent buildup of clutter.
- Fostered positive work environment by being approachable and responsive to specific cleaning requests.
- Contributed to overall maintenance of office by promptly reporting repair needs and potential issues.
Cashier/customer Service Representative
The Exchange
04.2014 - 01.2019
- Maintained up-to-date information on company policies, procedures, and offerings for accurate service delivery.
- Improved first-call resolution rates by using critical thinking skills to quickly diagnose issues and provide appropriate solutions.
- Responded to customer requests for products, services, and company information.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Managed timely and effective replacement of damaged or missing products.
- Sought ways to improve processes and services provided.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Education
Associate Of Applied Business - Business Administration And Management
College of The Desert
Palm Desert, CASkills
- Customer service
- Problem-solving
- Multitasking and organization
- Verbal and written communication
- Creative problem solving
- Computer proficiency
- Store maintenance
- Stock management
Timeline
Customer Service Worker
Shiftsmart
07.2024 - Current
Driver/Delivery
Uber
10.2020 - 07.2024
Delivery Driver
DoorDash
11.2019 - Current
Cashier/customer Service Representative
The Exchange
04.2014 - 01.2019
Home/office Cleaning & Organizing
Self Employed Services
02.2006 - 01.2020
Associate Of Applied Business - Business Administration And Management
College of The Desert
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