Jasiel (Jay) Ramirez
Lafayette,IN
Summary
Dynamic bilingual leader with expertise in team leadership, operational oversight, and strategic planning. Proven ability to enhance team performance and achieve business objectives through strong interpersonal and organizational skills. Demonstrated success in improving efficiency and cultivating positive work environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
General Manager in Training
McDonald's
Lafayette, IN
11.2023 - 08.2025
- Acquired expertise in essential duties of a General Manager, such as payroll processes, manager schedules, and participation in RMHC month-end meetings.
- Reduced employee turnover rates by fostering a positive work environment and offering competitive compensation packages.
- Collaborated with other department managers to create cohesive business strategies aimed at achieving company goals.
Department Manager
McDonald's
Lafayette, IN
11.2023 - 08.2025
- Advanced from shift manager to lead of People Department, strengthening leadership presence.
- Directed scheduling, interviewing, and hiring processes to fulfill staffing needs efficiently.
- Formulated strategic scheduling plans to enhance workforce effectiveness.
- Conducted candidate assessments to pinpoint high-potential hires and lower turnover rates.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Shift Manager
McDonald's
Lafayette, IN
11.2023 - 08.2025
- Managed shifts efficiently, achieving high performance and occasionally setting new car count records.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Education
High school diploma or GED -
Jefferson High School
Lafayette, IN2023
Skills
- Change management
- Problem management
- Food service and safety
- Restaurant management
- Point of sale (POS)
- Schedule management
- Hospitality and customer service
- Shift and team management
- Leadership and problem solving
- Cash handling and management
- Staff training and development
- Operations management
- Human resources
- Teamwork
- Team player
- Problem resolution
- Leadership and team building
Certification
- ServSafe
- May 2024 to May 2029
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Hobbies
I love to watch things like Anime and Documentaries about the paranormal. Im a big time gamer as well as the occasional Tarot Reader.
Timeline
General Manager in Training
McDonald's
11.2023 - 08.2025
Department Manager
McDonald's
11.2023 - 08.2025
Shift Manager
McDonald's
11.2023 - 08.2025
High school diploma or GED -
Jefferson High School